Ratings based on 139 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Greenwich
Posted 23 Sep 2024
Simple accomodation but just what was required. An alternative to hotels with the sleep
pods and shared bathroom and kitchen. Everything was clean and functioned well
by A verified traveler
Posted 15 Aug 2024 on Hotels
by A verified traveler
Posted 5 Aug 2024
Spacious, quiet.
I was worried of feeling claustrophobic but there is a lot of room and everyone else is very polite especially the staff
by A verified traveler
Posted 31 Jul 2024 on Hotels
by A verified traveler
Posted 25 Jul 2024 on Hotels
Common areas very untidy and dirty, toilets and showers not cleaned, mouldy and rubbish everywhere
by A verified traveler
Posted 28 Jun 2024 on Hotels
by A verified traveler
Posted 18 Jun 2024
by A verified traveler
Posted 21 May 2024 on Hotels
by A verified traveler
Posted 6 Apr 2024
Using coin for use of washing machine is not convenient.
by A verified traveler
Posted 14 Mar 2024
Details on Expedia state there is onsite parking for $2 however when we arrived we were told there is no parking. When asked the staff about this and showed them the information they had no idea about it and just advised on where to park nearby. We were pretty annoyed and ontop of that received awful customer service. It was 2pm and we would’ve had to wait until 530pm for free parking and leave our car somewhere on the street or car park nearby. We have our luggage in the car and the storage for pods would’ve been to small and didn’t feel comfortable just leaving our car somewhere on the streets so we checked in to see what the pods were all about and they smelled pretty bad! The amenities were dirty and the whole place was just not worth the price. We decided we’d rather loose our money on the booking as it was non refundable and ended up booking somewhere else and just walked out. Expedia needs to update their details about parking as we just wasted our money. However after seeing what was offered, the poor customer service and the conditions of the place, for the price they charge it wouldn’t have been worth staying anyway. Would not recommend.
Comment from Hotel Management
14 Mar 2024 by Andy, Hotel Management
We understand that finding parking in the city center can be challenging. While we don't have on-site parking, we do offer information about nearby public parking options at various price points (ranging from 2.4 to 6 depending on current rates). We apologize if this information wasn't communicated clearly upon your arrival.Pod Inn is designed as an affordable capsule accommodation option in the heart of the CBD. As such, our facilities are shared amongst all guests. We strive to maintain a clean environment, and we apologize if you found the amenities to be unsatisfactory during your visit. We appreciate your feedback and will use it to further improve our cleaning procedures.We take all guest feedback seriously and use it to constantly improve our services. We regret that your experience at Pod Inn wasn't what you expected. We understand that Pod Inn may not be the ideal fit for everyone, and we appreciate you choosing another accommodation that better suited your needs.Kind RegardPodinn Team
