Ratings based on 417 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Very clean, well maintained and the stuff is great
Comment from Hotel Management
3 Jan 2025 by CC - Guest Relations Manager, Hotel Management
Hi Kenia! Thank you for your kind review! We're thrilled to hear that you found the property clean and well-maintained, and that our staff made a positive impression. We truly appreciate your feedback and look forward to welcoming you back soon!
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
1 Jan 2025 by CC - Guest Relations Manager, Hotel Management
Hi Ikhtiyor! Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!
by A verified traveler
Posted 31 Dec 2024
Very noce hotel
Comment from Hotel Management
1 Jan 2025 by CC - Guest Relations Manager, Hotel Management
Hi Brittany! Thank you for your positive feedback! We're glad you enjoyed your stay and we look forward to welcoming you again soon.
by A verified traveler
Posted 27 Dec 2024
We stopped in the hotel on our way from New Jersey to Florida. The location is great - right in the middle of our road trip several minutes from I95. Clean hotel, nice stuff, quiet area. Have no complains.
Comment from Hotel Management
28 Dec 2024 by CC - Guest Relations Manager, Hotel Management
Hi Irene! Thank you for your great review! We're happy to hear that our location was convenient for your road trip and that you had a pleasant stay with us. It's also wonderful to know that our clean hotel and friendly staff contributed to your positive experience. We look forward to welcoming you again on your future trips!
by A verified traveler
Posted 25 Dec 2024
I enjoy my stay everytime we are here
Comment from Hotel Management
28 Dec 2024 by CC - Guest Relations Manager, Hotel Management
Hi Michael! Thank you for your fantastic review! We're so happy to hear that you enjoy your stay with us each time. We look forward to welcoming you back for many more great experiences in the future!
by A verified traveler from Rahway
Posted 24 Dec 2024
The property is clean and the staff was professional. My only complaint was the bed was hard as a rock. I did not have a good night sleep because of the condition of the bed.
Comment from Hotel Management
27 Dec 2024 by CC - Guest Relations Manager, Hotel Management
Hi Corry! Thank you for your feedback and for recognizing the cleanliness of the property and the professionalism of our staff. We sincerely apologize that the bed was uncomfortable during your stay. Your comfort is important to us, and we will review the condition of the mattresses to ensure a better experience for future guests. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you again for a more restful stay.
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by CC - Guest Relations Manager, Hotel Management
Hi Spencer! We sincerely appreciate your 4/5 rating, and we're pleased that you had a positive experience during your stay. While you haven't provided specific feedback, your rating is valuable to us, and we're here to address any concerns or suggestions you may have if you decide to share them in the future. Thank you for choosing our hotel, and we look forward to hosting you again on your next visit.
by A verified traveler
Posted 9 Dec 2024
Check in was easy, the front desk person was very friendly.
Comment from Hotel Management
9 Dec 2024 by CC - Guest Relations Manager, Hotel Management
Hi Lizette! Thank you for sharing your experience! We're glad to hear that check-in was easy and that our front desk staff made a positive impression. We look forward to welcoming you again soon!
by A verified traveler
Posted 3 Dec 2024
For the weekend I have checked in, I have stayed here several times traveling out of state, the weekend Nov. 23-25, the first night my granddaughter kept saying something was biting her you couldn't see it because it was so tiny, the next night I said I'll sleep in the bed, something started biting me by then I could see this little tiny almost clear bug with a little spot, I went to the front desk to complain, they moved me to another room, the next day upon check out the manager didn't believe anything I said was true, the woman at the front desk said he should compensate you cause at this point I can't do anything, The only thing that manager said to me was I'll check out the situation and someone will contact you, NO ONE has contact me at all, the manager didn't even apologize about it, and the housekeeping lady was so rude to me like I did something to her, I had to buy products to make sure we didn't bring the bugs home with us. not a good experience.
Comment from Hotel Management
4 Dec 2024 by CC - Guest Relations Manager, Hotel Management
Hi Bridget! Thank you for taking the time to share your concerns. We deeply regret the discomfort and inconvenience you experienced during your stay. The situation you described is unacceptable, and we sincerely apologize for the handling of your complaint and the lack of follow-up. The well-being and satisfaction of our guests are our top priorities, and your feedback highlights areas where we need to improve both our pest management and customer service processes. We will ensure this matter is thoroughly investigated and address it with our housekeeping and management teams. Additionally, we will reinforce training to ensure that all staff respond with empathy and professionalism in such situations. Your experience does not reflect the standards we strive to uphold, and we hope to have the opportunity to provide you with a far better experience in the future.
by A verified traveler
Posted 3 Dec 2024
Easy location, easy check-in, very clean!!
Comment from Hotel Management
3 Dec 2024 by CC - Guest Relations Manager, Hotel Management
Hi Silvia! Thank you for your fantastic feedback! We’re thrilled to hear that you appreciated the convenient location, smooth check-in process, and cleanliness of our property.We look forward to welcoming you back for another seamless and enjoyable stay!
