Ratings based on 760 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Property and rooms were clean. Except at check in, staff were not very friendly. They don't acknowledge you when you walk through or even seem to notice you.
by A verified traveler
Posted 17 Nov 2024
Appreciated being placed close to the door for convenience of coming and going with our dogs.
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by CC - Guest Relations Manager, Hotel Management
Hi Stephen! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.
by A verified traveler
Posted 26 Oct 2024
Very comfortable setting and location. Room was clean and comfortable.
Great Breakfast selection
Comment from Hotel Management
27 Oct 2024 by CC - Guest Relations Manager, Hotel Management
Hi cecilia! Thank you for your wonderful review! We're thrilled to hear that you found the setting and location comfortable and that you enjoyed the cleanliness of your room as well as our breakfast selection. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit!
by A verified traveler
Posted 19 Oct 2024
This was a nice place for an overnight stay, and it was very convenient to I-95. The staff at the front desk was friendly, and the room was clean and comfortable.
Comment from Hotel Management
19 Oct 2024 by CC - Guest Relations Manager, Hotel Management
Hi Sarah! Thank you for your positive feedback! We're pleased to hear that you had a comfortable and convenient stay, and that our staff provided friendly service. We appreciate your kind words and look forward to welcoming you again in the future!
by A verified traveler
Posted 18 Oct 2024
It was nice and the breakfast was good . Didn't understand why we got a handicapped room but that's ok
Comment from Hotel Management
19 Oct 2024 by CC - Guest Relations Manager, Hotel Management
Hi Nichole! Thank you for your kind review! We're glad to hear that you enjoyed your stay and found the breakfast to your liking. We apologize for any confusion regarding the room assignment, and we'll review our processes to avoid such instances in the future. We appreciate your understanding and hope to welcome you back soon!
by A verified traveler from Anderson
Posted 18 Oct 2024
strong air freshener smell in the room.
Comment from Hotel Management
19 Oct 2024 by CC - Guest Relations Manager, Hotel Management
Hi Keith! Thank you for your review. We're pleased that you had a positive stay overall, though we apologize for the strong air freshener smell in your room. We will certainly look into this to ensure a more balanced and comfortable atmosphere for future guests. We appreciate your feedback and look forward to welcoming you again!
by A verified traveler
Posted 16 Oct 2024
We were very satisfied with our stay and would not hesitate to return in the future. We need a pet friendly hotel for our small dog and he was welcomed for a small fee. Room was quite comfortable, clean and quiet. Perfect for an overnight stay.
Comment from Hotel Management
17 Oct 2024 by CC - Guest Relations Manager, Hotel Management
Hi Heather! Thank you for your wonderful feedback! We're delighted to hear that you and your small dog enjoyed your stay with us and found the room comfortable, clean, and quiet. We appreciate your kind words and look forward to welcoming you both back for another pleasant stay in the future!
by A verified traveler
Posted 15 Oct 2024
None
Comment from Hotel Management
16 Oct 2024 by CC - Guest Relations Manager, Hotel Management
Hi Baljinder! Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!
