Ratings based on 939 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Beds are comfortable rooms clean and staff is friendly
Comment from Hotel Management
5 Nov 2024 by Hotel Manager, Hotel Management
Dear Jose,Thank you for your 4-star review! We're thrilled to hear that you found the beds comfortable, the rooms clean, and the staff friendly. Your satisfaction is our priority, and your feedback is greatly appreciated. We look forward to welcoming you back soon! Safe travels!Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
It was perfect for our needs. Right price, clean, good breakfast...
Comment from Hotel Management
5 Nov 2024 by Hotel Manager, Hotel Management
Dear Matthew,Thank you for the wonderful feedback! We're so glad to hear that our hotel met all your needs, with the right price, cleanliness, and a satisfying breakfast to start your day. We work hard to provide quality and value for our guests, so it’s great to know we hit the mark for you. We look forward to welcoming you back for another comfortable and convenient stay anytime! Safe travels!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
No indicaron los horarios del breakfast cuando llegamos
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Maria,Thank you for your feedback! We're glad to hear you enjoyed your stay overall, but we're sorry for the oversight in not mentioning the breakfast times at check-in. We'll remind our front desk team to share this information with guests. We hope to welcome you back for an even better experience!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Staff were lovely. First room TV had shattered screen. Second room had pubic hair in shower and on bathroom floor. Freezer had something melted in it and re-frozen. Smelled weed smoke both night and morning. This hotel is a hard no
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Lisa,Thank you for sharing your experience with us. We apologize for the issues you encountered during your stay. While we’re glad to hear our staff made a positive impression, the condition of the rooms and the unpleasant odors you encountered do not reflect our standards. We appreciate your feedback, and we’re committed to addressing these concerns with our team to improve. Your comments are invaluable as we work to create a better experience for all guests.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Joshua,Thank you for staying with us. We hope you enjoyed your stay and that we met all of your expectations, as evidenced by the four-star review you've given us. Please let us know if there's anything we can do to make your next visit even better. We pride ourselves on providing excellent service and want to keep our guests happy!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
This hotel is great. It’s close to all the shopping centers, and restaurants (driving not walking). The hotel is clean and well maintained. The staff are very professional and polite. The check in was done really quick.
All in all a great hotel to stay at.
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Pascal,Thank you for the glowing review! We’re thrilled to hear that our location, cleanliness, and service made for an enjoyable stay. It’s wonderful to know that our team provided a quick and welcoming check-in experience. We appreciate your kind words and look forward to welcoming you back for another great stay. Safe travels until next time!Sincerely, Hotel Manager
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Hotel Manager, Hotel Management
Dear JOY,Thank you for selecting our property for your stay. We're sorry to learn that your experience fell short of your expectations, and we're eager to understand the specific details that led to this. Your feedback is vital in our continuous efforts to enhance our services, and we genuinely value your insights. We assure you that your comments will guide us in taking the necessary steps to prevent such occurrences in the future. We hope you'll consider giving us another chance to provide you with a more positive and satisfactory stay. Your understanding is greatly appreciated.Sincerely, Hotel Manager
by A verified traveler
Posted 31 Oct 2024
The staff was professional. Room was clean. The property is off the main road . You would not even know it exists there is no sign. ImMy GOS had me thinking I was turning into the gas station. It is fine for a short stay. The free breakfast you can pass on the bananas were going bad turning brown. Nothing fancy.
Comment from Hotel Management
2 Nov 2024 by Hotel Manager, Hotel Management
Dear Mignant,Thank you for taking the time to share your experience. We appreciate your compliments about our professional staff and clean rooms! We're sorry to hear about the difficulty with locating our property and the issue with the bananas at breakfast, we will address this with our team to ensure better signage and food quality. While we aim to provide a comfortable stay, we understand that there’s room for improvement. We hope to welcome you back for a better experience in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Hotel Manager, Hotel Management
Dear Jeffrey,Thank you so much for your amazing 5/5 review! We're thrilled to hear that you had a fantastic experience with us. Your kind words motivate our team to continue providing outstanding service. If you have any favorite moments or suggestions for your next stay, we’d love to hear them. We can’t wait to welcome you back!Sincerely, Hotel Manager
by A verified traveler
Posted 29 Oct 2024
It was good. No problems.
Comment from Hotel Management
30 Oct 2024 by Hotel Manager, Hotel Management
Dear Dianne,Thank you for your positive feedback! We're glad to hear that you had a good experience and encountered no issues during your stay. It's always our goal to provide a seamless and enjoyable visit for our guests. We appreciate you taking the time to share your thoughts and look forward to welcoming you back in the future!Sincerely, Hotel Manager
