Ratings based on 995 Verified Reviews

3.4 out of 5
73% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Nov 2024
The staff is outstanding. I have been staying here for 8 years now. They have added a bar around pool area now it very relaxing.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2024
5 out of 5
by A verified traveler from Newburgh

Posted 15 Nov 2024
Staff is very helpful,nice.
3 out of 5
by A verified traveler

Posted 9 Nov 2024
Staff was very friendly. Spider web and spider in bathroom. Otherwise room clean. Room smelled a bit like mold.
3 out of 5
by A verified traveler

Posted 7 Nov 2024
No elevator but staff members help to bring luggage up the stairs. Property needs some updates. It's sizable room for the money. Closed to airport but nothing else (no shops, no restaurants.) around the property. Front desk receptionist speaks no English.
3 out of 5
by A verified traveler from paragould

Posted 3 Nov 2024
Sad
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Sep 2024
2 out of 5
by A verified traveler from New Tazewell

Posted 23 Sep 2024
Keep in mind this hotel is restaurant/bar is noisy especially if they have events going on. I couldn’t sleep because of the loud music till midnight of the wedding event. No elevator I have to walk to forth floor especially if you handicap I’m not recommended this hotel. Not nice view because it next to the expressway. Old hotel not really meet my expectations for the price
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2024