Ratings based on 230 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jan 2025
This hotel-apartment was disappointing for me. It is in an excellent area, Lastarria, and was a good apartment, but didn’t provide adequate value for the cost. The description promised two twin beds and a queen, but instead there was a queen and one twin bed. We had to use a pull-out sofa, and it wasn't even made, although they knew the number of guests coming. They brought sheets and a pillow and left them for me to make the sofa bed. We also had to walk up four flights of steps, which is OK but not worth it for the one night we were there. There was an additional flight if stairs inside the apartment. There was no tea or coffee that I could find. In short, its a great area and a good apartment, but not worth it for a short stay or given the lack of concern to details.
Comment from Hotel Management
18 Jan 2025 by Recepción, Hotel Lastarria., Hotel Management
Estimado Timothy, Agradecemos su evaluación y comentario, nos complace saber que su estadía ha sido placentera en un barrio tan icónico de la ciudad como Lastarria, constantemente estamos desarrollando y mejorando nuestro servicio, con el fin de brindar una experiencia de calidad profesional a sus nuestros invitados. Esperamos darle la bienvenida nuevamente en un futuro cercano. Saludos, Recepción, Hotel Lastarria
by A verified traveler
Posted 6 Jan 2025
The area is a little noisy at night. Staff is VERY helpful
Comment from Hotel Management
7 Jan 2025 by Recepción, Hotel Lastarria., Hotel Management
Estimada Rory, Agradecemos su evaluación y comentario, nos complace saber que su estadía ha sido placentera en un barrio tan icónico de la ciudad como Lastarria, constantemente estamos desarrollando y mejorando nuestro servicio, con el fin de brindar una experiencia de calidad profesional a sus nuestros invitados. Esperamos darle la bienvenida nuevamente en un futuro cercano. Saludos, Recepción, Hotel Lastarria
by A verified traveler
Posted 24 Dec 2024
Appreciated the staff hospitality. Clean rooms
Comment from Hotel Management
26 Dec 2024 by Recepción, Hotel Lastarria., Hotel Management
Dear Mr Alan, we appreciate your evaluation and comment, we are pleased to know that your stay has been pleasant in such an iconic neighborhood of the city as Lastarria, we are constantly developing and improving our service, to provide a professional quality experience to our guests. We look forward to welcoming you back soon. Regards, Reception, Hotel Lastarria.
by A verified traveler from Homestead
Posted 18 Dec 2024
The new hotel is amazing. We loved it.
Comment from Hotel Management
18 Dec 2024 by Recepción, Hotel Lastarria., Hotel Management
Estimado Damian, Agradecemos su evaluación y comentario, nos complace saber que su estadía ha sido placentera en un barrio tan icónico de la ciudad como Lastarria, constantemente estamos desarrollando y mejorando nuestro servicio, con el fin de brindar una experiencia de calidad profesional a sus nuestros invitados. Esperamos darle la bienvenida nuevamente en un futuro cercano con mucho gusto. Saludos, Recepción, Hotel Lastarria.
by A verified traveler from melrose park
Posted 17 Dec 2024
The front desk people were amazing! very helpful with everything! best hotel to walk to everything also!
Comment from Hotel Management
17 Dec 2024 by Recepción, Hotel Lastarria., Hotel Management
Estimada Sandra, Agradecemos su evaluación y comentario, nos complace saber que su estadía ha sido placentera en un barrio tan icónico de la ciudad como Lastarria, constantemente estamos desarrollando y mejorando nuestro servicio, con el fin de brindar una experiencia de calidad profesional a sus nuestros invitados. Esperamos darle la bienvenida nuevamente en un futuro cercano. Saludos, Recepción, Hotel Lastarria.
by A verified traveler
Posted 30 Nov 2024
Great place at a great location!
Comment from Hotel Management
2 Dec 2024 by Recepción, Hotel Lastarria., Hotel Management
Estimada Lisbeth, Muchas Gracias por su evaluación sus comentarios nos permiten mejorar nuestro servicio con dedicación, trabajando cada día en entregar la mejor de las experiencias a cada uno de nuestros huéspedes, esperamos que haya tenido un buen retorno a su hogar. Atentamente, Recepción, Hotel Lastarria
by A verified traveler
Posted 12 Sep 2024
The apartment we stayed in was beautiful and had all the amenities we needed! We particularly liked the layout of the apartment and how kind the staff were. They went the extra mile to help us understand the area as we are not fluent in the local language
Comment from Hotel Management
3 Oct 2024 by Recepción, Hotel Lastarria., Hotel Management
Gracias por su evaluación, sus comentarios nos permiten mejorar nuestro servicio con dedicación, trabajando cada día en entregar la mejor de las experiencias a cada uno de nuestros huéspedes; Atentamente, Recepción, Hotel Lastarria
by A verified traveler
Posted 10 Sep 2024 on Hotels
Very close to a subway stop and lots of restaurants.
The bed was amazing.
The shower hot and strong.
And all the staff i spoke to were very friendly and helpful.
My basic apartment only had windows onto an internal shaft but that was fine by me. Probably quieter that way.
Comment from Hotel Management
12 Sep 2024 by Recepción, Hotel Lastarria., Hotel Management
Dear Ian ,thank you for the coments and calification, we are glad you stay with Hotel Lastarria was to your liking. this review help us to fix all the details for the future guests, Sincerely Front Desk
by A verified traveler
Posted 2 Sep 2024
Great staff, great location, great 2 bedroom room.
Comment from Hotel Management
12 Sep 2024 by Recepción, Hotel Lastarria., Hotel Management
Dear carolyn ,thank you for the coments and calification, we are glad you stay with Hotel Lastarria was to your liking. this review help us to fix all the details for the future guests, Sincerely Front Desk
by A verified traveler
Posted 28 Aug 2024
Awesome location, clean room, super comfy bed. Will definitely plan to stay here again next time I pass through santiago
Comment from Hotel Management
31 Aug 2024 by Recepción, Hotel Lastarria., Hotel Management
Thank you for your evaluation, your comments allow us to improve our service with dedication, working every day to deliver the best experience to each of our guests
