Ratings based on 116 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Glendale
Posted 4 Nov 2024
The dirtiest place ive ever been to. They refused to clean after 4 and our check in was at 4 so we were forced to sleep in a dirty room. The air vents were full of dust. Sink was clogged and room smelled so bad we couldn’t even be there
Comment from Hotel Management
5 Nov 2024 by Strip View Suites, Hotel Management
Thank you for your feedback, and we are truly sorry to hear about your experience. This is certainly not the experience we aim to provide, and we’re taking immediate steps to address these issues with our team to ensure they don’t happen again. Your comments are invaluable in helping us improve. Please feel free to reach out directly if there’s anything we can do to make this right for you.
by A verified traveler
Posted 31 Oct 2024
The room was absolutely filthy as was the weird office I checked in at. The sheets had clearly not been changed from the last guests. The carpet made the bottoms of my feet sticky. They’re was literal food and crumbs on the ground as well as other trash around the unit.
Comment from Hotel Management
31 Oct 2024 by StripViewSuites, Hotel Management
We value your feedback and strive to offer the best experience possible. We apologize for any cleaning issues you encountered during your stay. We will forward this information to our housekeeping team. Again, we sincerely apologize for this inconvenience.
by A verified traveler
Posted 26 Oct 2024
Jockey Club is an excellent option for larger groups or those looking for a full kitchen. We stayed in a 2 bedroom/2 bathroom suite. The suite was super clean, had plenty of towels for our group of 6 and had a full kitchen and full sized fridge.
We loved that it is connected to Cosmopolitan and its location on the strip is very walkable. We had a great time and would definitely consider staying here again!!
Comment from Hotel Management
26 Oct 2024 by StripViewSuites, Hotel Management
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay in the 2-bedroom suite and found it clean and well-equipped for your group. It's great to know that the location and connection to the Cosmopolitan added to your experience. We’d love to welcome you back for another stay in the future!
by A verified traveler
Posted 25 Oct 2024
This property is at great hidden location right next to Bellagio. Very convenient .
Suggestion is to get its entrance detail before you arrive. Its parking and entrance is very difficult to find. It took me multiple rounds to find the entrance. Washer dryer was not functioning. Rest everything was great
Comment from Hotel Management
25 Oct 2024 by StripViewSuites, Hotel Management
Thank you for your feedback. We wish to host you again soon.
by A verified traveler
Posted 14 Oct 2024
Request blankets by calling front desk but they asked us to contact the host from booking to get them. Which made no sense because how would you contact Expedia to get extra blankets ? So i was disappointed with their communication service toward house keeping/front desk service.
Comment from Hotel Management
15 Oct 2024 by Strip View Suites, Hotel Management
Thank you for sharing your feedback! Each suite is equipped with ample blankets for eight guests. We always encourage our guests to contact us directly with any questions or concerns. We truly appreciate you choosing StripViewSuites and would be delighted to host you again in the future!
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
1 Sep 2024 by Strip View Suites, Hotel Management
Thank you for taking the time to share your feedback with us. We regret that the cleaning issues were not brought to our attention during your stay so that we could address them promptly. We would welcome the opportunity to host you again on your next visit to Las Vegas!
by A verified traveler
Posted 29 Aug 2024
This property is in the perfect location, it is In the middle of the strip. Checkin was different due to you can just go to front desk you go to another door due to this a private owned property as well as the hotel does not give towels, toilet paper etc. the toilet ran the first night we were there and finally after me calling the front desk and the property owner number finally they sent maintenance. Then they sucked us in to a 3 hour long meeting about buying vacation time/ time shares. Other than that I would probably stay there again just not in a private owned room .
Comment from Hotel Management
29 Aug 2024 by Alex, Hotel Management
Thank you for your feedback and for highlighting our great location. We’re glad you enjoyed being in the heart of the strip.We apologize for the check-in and maintenance issues you experienced. Your feedback is valuable and helps us improve. As the property is privately owned, some amenities may differ from hotel services.We appreciate your understanding and are pleased to hear you would consider staying with us again. We look forward to providing an even better experience in the future.
by A verified traveler
Posted 23 Aug 2024
If there is a negative stars rating I would have selected the lowest one. Dont waste your money here. I booked this place one week in advance. The day of arrival I went to the lobby and they couldn't find the reservation that I already paid in full for it in advance. After 1.5 hour then they find it . I have booked Las Vegas street strip view and ended up with a suite with windows facing conrete walls of the adjacent building. NO signs to lead to parking garage and also in side the building poor signs. They don't have a main entrance. On of the entrance it thru another casino and the elevator is hidden and no signs that say Jocky club hotel, we had to ask around to find the side elevator that leads there .
Comment from Hotel Management
24 Aug 2024 by Strip View Suites, Hotel Management
We apologize for the inconvenience you experienced during your stay. The issues with locating your reservation, the view, and the confusing signage are not reflective of the service we aim to provide. We’re addressing these concerns with our team to prevent future occurrences. Thank you for your feedback, and we hope to have the opportunity to improve your experience in the future.
by A verified traveler
Posted 26 Jul 2024
Easy to get too, perfect location, great staff!
Comment from Hotel Management
26 Jul 2024 by Alex, Hotel Management
Thank you for staying with us and we appreciate your feed back!
by A verified traveler
Posted 25 Jul 2024
Excellent😉
Comment from Hotel Management
25 Jul 2024 by Alex, Hotel Management
Thank you for staying with us and we appreciate your feed back!
