Ratings based on 10,630 Verified Reviews

3.7 out of 5
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Dec 2024
The parking and lobby is too far. It’s difficult when you have kids.
1 out of 5
by A verified traveler

Posted 4 Dec 2024
Did not get the suite I reserved. Got a “comparable” in the oldest part of the hotel. Tub didn’t work but I did get the 2 extra pillows I asked for haha
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Thanks
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2024
1 out of 5
by A verified traveler from LAKE MARY

This traveler left a rating score only Posted 3 Dec 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2024
3 out of 5
by A verified traveler

Posted 3 Dec 2024
Fine
3 out of 5
by A verified traveler

Posted 3 Dec 2024
Finding self parking is HORRIBLE! Even when you valet you have to walk through 2 casinos to get to the front desk, there is no one to help you carry your bags or carts available to haul your bags to and from your car and room. Staff was somewhat accommodating if they could speak English. Wasn’t impressed at all!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2024
5 out of 5
by A verified traveler

Posted 3 Dec 2024
The staff were extremely friendly and helpful.
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