Ratings based on 3,733 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Winchester
Posted 17 Dec 2024
Everything about our stay at the Westgate was great, only thing that struck us was weird was no microwave in the rooms. Of course we finally released it was because they want people to spend as much as possible but they did have a fridge.
Comment from Hotel Management
17 Dec 2024 by Social Media Support, Hotel Management
Hi Sydnei!We’re delighted to hear that overall you enjoyed your stay at Westgate and found many aspects of your visit to be great. We understand your concern regarding the lack of a microwave in the room and appreciate your feedback. We hope to welcome you back for an even better stay in the future.Best Wishes, Social Media Support
by A verified traveler
Posted 17 Dec 2024
I haven’t stayed here in a long while. I was glad I tried it again. Really nice hotel casino. It had everything we needed in one place. Nice room and comfortable bed. Nice mix of gaming and restaurants. Also it has the monorail run through its property. I highly recommend a stay at the Westgate.
Comment from Hotel Management
17 Dec 2024 by Social Media Support , Hotel Management
Hi Christopher! Thank you for choosing the Westgate Las Vegas Resort & Casino! We appreciate you taking a moment to rate your stay. We are glad it was excellent. Best Wishes, Social Media Support
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Social Media Support , Hotel Management
Hi Hayden! We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate Las Vegas Resort & Casino in the future for another impressive stay! Best Wishes, Social Media Support
by A verified traveler
Posted 16 Dec 2024
No traffic around the area
Comment from Hotel Management
17 Dec 2024 by Social Media Support , Hotel Management
Hi James! Thank you for choosing the Westgate Las Vegas Resort & Casino! We appreciate you taking a moment to rate your stay. We are glad it was excellent. Best Wishes, Social Media Support
by A verified traveler
Posted 16 Dec 2024
We’ve stayed here 5 times. Every time and excellent experience. We are at the sports book twice and was amazing. The rooms are large and newly renovated. Comfort to the fullest. Blackout drapes, pillows comfortable, new bed. Large room, furniture is new and comfortable. View is outstanding
Comment from Hotel Management
16 Dec 2024 by Social Media Support , Hotel Management
Hi Harold! Thank you for your feedback! We are so glad to learn that you had a great experience at our resort. We hope to welcome you back soon for another wonderful vacation at Westgate Las Vegas Resort & Casino. Best Wishes, Social Media Support
by A verified traveler
Posted 16 Dec 2024
I absolutely loved my stay. Had a great time at the spa, restaurants, and casino. I highly recommend the sports massage and spa services. Sids is great for breakfast and the Italian restaurant was incredibly tasty for dinner.
Comment from Hotel Management
16 Dec 2024 by Social Media Support , Hotel Management
Hi Scott! Thank you for your rating on the Westgate Las Vegas Resort & Casino! We are glad to see your stay was excellent and we invite you to visit us again in the future. Best Wishes, Social Media Support
by A verified traveler
Posted 16 Dec 2024
The Bathroom was dirty. Rust around the tub and no one came by to change out things in the 3 days I was there. For the price I thought I deserved better Disappointed
Comment from Hotel Management
16 Dec 2024 by Social Media Support , Hotel Management
Hi Byron!We sincerely apologize for the cleanliness issues you encountered during your stay. This is not the standard of service we strive to provide, and we’re disappointed to hear we fell short. Thank you for bringing this to our attention, we appreciate you choosing us for your stay and hope you provide us with the pleasure again in the future! Best Wishes, Social Media Support
by A verified traveler
Posted 16 Dec 2024
Staffs are helpful and friendly. The property needs a little TLC, it’s a little bit old and outdated. Wc and heaters made buzzy sound when turned on.
Comment from Hotel Management
16 Dec 2024 by Social Media Support , Hotel Management
Hi LeTrinh! Thank you for your feedback! Candid comments like yours allow us to improve our resort for future stays. We hope to welcome you back to the Westgate Las Vegas Resort & Casino soon. Best Wishes, Social Media Support
by A verified traveler from Bakersfield
Posted 15 Dec 2024
The Westgate is convenient to the Convention Center and there is a tram stop just out the door, making getting to the strip easy. My room needed maintenance…..the heating wasn’t working when I arrived, the batteries in the safe needed replacing and the tub/shower faucet dripped and there was rust on the outside of the tub. The rest of the room was old and tired. When I went to get ice I entered an area that appeared to have been renovated and perhaps the area I was in will be renovated in the future.
Comment from Hotel Management
16 Dec 2024 by Social Media Support, Hotel Management
Hi Katherine!While we’re glad you found the location convenient, we sincerely apologize for the maintenance issues you encountered during your stay. This is not the level of comfort and quality we aim to provide, and we regret any inconvenience caused by the heating, safe, and bathroom conditions. We appreciate you choosing us for your stay and hope you provide us with the pleasure again in the future! Best Wishes, Social Media Support
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Social Media Support , Hotel Management
Hi Cynthia! Thank you for your rating on the Westgate Las Vegas Resort & Casino! We are glad to see your stay was excellent and we invite you to visit us again in the future. Best Wishes, Social Media Support
