Ratings based on 994 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by The Westin Las Vegas Hotel & Spa, Hotel Management
Thank you for choosing to stay at the Westin Las Vegas Hotel & Spa !The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our Valued Guests, such as yourself. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience.Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.
by A verified traveler
Posted 19 Nov 2024
Convenient
Comment from Hotel Management
19 Nov 2024 by The Westin Hotel & Spa Las Vegas, Hotel Management
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa !With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.
by A verified traveler
Posted 18 Nov 2024
Large, modern, clean, walkable and great staff. The Westin was smoke free and no casino which I loved. Quiet and comfortable with a very nice restaurant, coffee shop, spacious area to sit for a meeting or have a cocktail.
Highly recommend!
Comment from Hotel Management
18 Nov 2024 by The Westin Las Vegas Hotel & Spa, Hotel Management
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa!With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.
by A verified traveler
Posted 13 Nov 2024
Location and service were top notch. Some parts of the hotel (specifically the bathroom and conference centers) felt a bit outdated. Overall though, it’s a great option if you want to stay in Vegas without being shoved right into the middle of noisy slot machines and incessant strip club promoters. Despite the fact that it’s a bit dated, I would definitely consider staying here again for my next business trip.
Comment from Hotel Management
15 Nov 2024 by The Westin Las Vegas Hotel & Spa, Hotel Management
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.
by A verified traveler
Posted 11 Nov 2024
I thought the hotel was overall pretty good, just seemed a little dated especially in the business center and bathrooms. Other than that though, the staff was excellent and offered fast service.
Comment from Hotel Management
12 Nov 2024 by The Westin Las Vegas Hotel & Spa, Hotel Management
Thank you for taking the time to complete our Guest Satisfaction Survey and for your loyalty as a Valued Guest!Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Your feedback will be shared with the appropriate hotel leadership; which will ultimately help us to revise our practices as we strive to improve the overall guest experience.Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.
by A verified traveler
Posted 4 Nov 2024
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Comment from Hotel Management
4 Nov 2024 by The Westin Las Vegas Hotel & Spa, Hotel Management
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.
by A verified traveler from Jamesville
Posted 13 Oct 2024
We went to the Eagles concert at the Sphere. The Westin’s location was very convenient. The facility was new and clean.
Comment from Hotel Management
13 Oct 2024 by Westin las Vegas Hotel & Spa, Hotel Management
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Westin Las Vegas Hotel & Spa, Hotel Management
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa!With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.
by A verified traveler
Posted 7 Oct 2024
Lii oh belt staff, great amenities but not walkable to anything- but that is part of the reality. Ubers were daily quick so very workable around it
Comment from Hotel Management
7 Oct 2024 by Westin Las Vegas Hotel & Spa, Hotel Management
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa!With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.
by A verified traveler
Posted 3 Oct 2024
Stayed 1 night,
Comment from Hotel Management
4 Oct 2024 by Westin Las Vegas Hotel & Spa, Hotel Management
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.
