Ratings based on 984 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Dec 2024
I liked the big rooms.
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Really good service and a very quiet stay. Maybe the area is a bit disturbing because of all the homeless people, but it is acceptable and central. This is my second time staying there. Excellent service and quality price-product.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2024
5 out of 5
by A verified traveler

Posted 30 Nov 2024
Love it here Everytime people are so friendly beautiful clean rooms my stay everytime.
Comment from Hotel Management
1 Dec 2024 by Lyndsey Goodale Front Office Manager, Hotel Management
Thank you for taking the time to share your recent experience with us at the Platinum Hotel & Spa. We are delighted to hear that you enjoyed your stay, and we sincerely appreciate your feedback.It is always our goal to provide exceptional experiences for our guests, and we look forward to welcoming you back soon to deliver another outstanding stay.Best regards,Lyndsey GoodaleFront Office Manager
4 out of 5
by A verified traveler

Posted 29 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Lyndsey Goodale Front Office Manager, Hotel Management
Thank you for taking the time to share your recent experience with us at the Platinum Hotel & Spa. We are delighted to hear that you enjoyed your stay, and we sincerely appreciate your feedback.It is always our goal to provide exceptional experiences for our guests, and we look forward to welcoming you back soon to deliver another outstanding stay.Best regards,Lyndsey GoodaleFront Office Manager
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Great
Comment from Hotel Management
20 Nov 2024 by Platinum hotel, Hotel Management
Thank you for staying with us at The Platinum Hotel and Spa. We look forward to having you stay with us again.
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Platinum hotel, Hotel Management
Thank you for staying with us at The Platinum Hotel and Spa. We look forward to having you stay with us again.
4 out of 5
by A verified traveler

Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Platinum hotel, Hotel Management
Thank you for staying with us at The Platinum Hotel and Spa. We look forward to having you stay with us again.
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Platinum hotel, Hotel Management
Thank you for staying with us at The Platinum Hotel and Spa. We look forward to having you stay with us again.
5 out of 5
by A verified traveler from PHOENIX

Posted 3 Nov 2024
Very friendly staff. It was very clean and peaceful.
Comment from Hotel Management
9 Nov 2024 by Fernando L. , Hotel Management
Thank you for staying with us and providing us with your feedback. Our team takes pride in providing exceptional service. Regards, Fernando Larios