Ratings based on 974 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
I was about to give them 5 stars, because the value is really good compared with the typical Vegas-hotel. However there’s only one important aspect that I wish they had taken care of: the bed! It’s not the most uncomfortable, but since bedsheets are low quality, it’s too obvious that it’s a cheap bed where is difficult to rest. Everything else is good. The price, the 24 hrs coffee, and the in-room fridge (many Vegas hotels don’t have fridges in the rooms) make this hotel an excellent option to stay.
by A verified traveler
Posted 23 Nov 2024
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by A verified traveler
Posted 22 Nov 2024
Good service, very nice staff, very clean
and affordable price. I give it 9/10
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
21 Nov 2024 by AL, Hotel Management
Thanks for staying with us in October. The room type you booked is a House special king bed and the room only facing to the parking lot or no view at all. Sorry, we are unable to accommodate your request at this time. Thank you and have a wonderful day.
by A verified traveler
Posted 18 Nov 2024
The property is run down and the room and bathroom especially were very dirty. Staff was great, property has great potential but needs cleaning and maintenance
Comment from Hotel Management
21 Nov 2024 by AL, Hotel Management
Thanks for your feedback. Our renovation has completed. We are sorry there are still a little paint jobs need to be touch up on one of the building, but soon it will be finished as well. Our management team take cleanness very seriously. If there are anything wrong with the room please let our 24 hour front desk and maintenance knows. NOT at the Check out time. We have shared your feedback with the team so we could do better and better everyday. Thank you and we wish we could make your stay more enjoyable. Have a wonderful day.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Selina Serene Vegas Hotel, Hotel Management
Thank you for you feedback. We appreciate you business and welcome to see you next time. Best regards
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Selina Serene Vegas Hotel, Hotel Management
Thank you very much for your visit and your comments. We are here for all customers. Thank you for your business and we wish you have a wonderful day. Best regards,
by A verified traveler
Posted 11 Nov 2024
Was a very lovely place, super clean and the people that work there are REALLY nice. The room is very nice and everything there works fine. We stayed there and just ubered around and it was fine, very quick and practical.
Comment from Hotel Management
19 Nov 2024 by Selina Serene Vegas Hotel, Hotel Management
Thank you and appreciate the kind score. We appreciate your business and we hope we can welcome you again soon. Have a wonderful day! Best regards,
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Selina, Serenity Resort Las Vegas, Hotel Management
Thank you very much for your recognition of us. The hotel is located between the airport and Vegas Boulevard, surrounded by fast food, convenience stores, restaurants and casinos, which are only a few minutes' walk away. All our hotel staff look forward to your next visit
by A verified traveler
Posted 7 Nov 2024
Nice property, well appointed rooms, but in-and-out off Harmon Ave very difficult at times.
Comment from Hotel Management
19 Nov 2024 by Selina, Serenity Resort Las Vegas, Hotel Management
Thank you very much for your recognition of us. The hotel is located between the airport and Vegas Boulevard, surrounded by fast food, convenience stores, restaurants and casinos, which are only a few minutes' walk away. All our hotel staff look forward to your next visit
