Ratings based on 1,264 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Montebello
Posted 20 Nov 2024
Super fun spot to stay at! Would definitely stay here again
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 19 Nov 2024
Good stay
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Everything was great and except the door to my room wasn’t easy to open or close
by A verified traveler
Posted 18 Nov 2024
This hotel is on top of a nightclub, so it’s very loud. You have to walk THROUGH the club to access your room. The portion not on top of the nightclub is a little nicer but equally loud. The room itself was dirty-questionable stains, lots of chipped paint, makeup on the walls and doors. The staff was incredibly kind, though, and refunded my additional nights when I decided to stay somewhere else. If you just want a room to crash after partying, this place is just fine, but otherwise look elsewhere.
Comment from Hotel Management
18 Nov 2024 by Dave Nunez, Assistant General Manager, Hotel Management
Hi Emily,Thank you for sharing your honest review of your recent stay at Oasis at Gold Spike. We’re glad to hear that our staff provided kind and accommodating service, especially in assisting with your change of plans.We sincerely apologize that the cleanliness and noise level did not meet your expectations. Your feedback is invaluable and we will address these concerns with our team to ensure improvements are made for future guests.We appreciate you giving us a try and hope you’ll consider staying with us again if your travel plans align with a lively, party-friendly atmosphere.
by A verified traveler
Posted 17 Nov 2024
convenient location to Freemont street for my needs, I had a couple requests from the staff during my stay and they were helpful to me.
Comment from Hotel Management
18 Nov 2024 by Dave Nunez, Assistant General Manager, Hotel Management
Hi Ronald,Thank you for sharing your experience with us! We’re delighted to hear that our convenient location and helpful staff made your stay enjoyable and met your needs.We hope to welcome you back for another visit soon!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Dave Nunez, Assistant General Manager, Hotel Management
Hi Hugo,Thank you for your positive feedback! Our goal is to provide a relaxing environment for our guests and we're glad we achieved this for you. We hope to see you soon!
by A verified traveler
Posted 15 Nov 2024
It was very unique that the bar and grill was directly below the hotel. However there were no amenity in the hotel room and the shower tub did not work
Comment from Hotel Management
16 Nov 2024 by Dave Nunez, Assistant General Manager, Hotel Management
Hi Olon,Thank you for taking the time to share your experience. We’re glad you found the bar and grill below the hotel to be a unique feature. However, we’re sorry to hear about the lack of amenities in your room and the issues with the shower tub. This is not the standard of service we aim to provide and we will address these concerns immediately.We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
