Ratings based on 199 Verified Reviews
1.6 Room cleanliness
2.3 Service & staff
2.0 Room comfort
1.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 8 Dec 2024
Rooms look more like a jail, staff unfriendly, I lost my key somewhere in the room and they didn’t return security deposit because of it
by A verified traveler
Posted 7 Dec 2024
It was bad. I left a note and was not granted entry
by A verified traveler
Posted 5 Dec 2024
Crappy stinky dirty motel. Very sketchy unsafe. Druggies and hookers everywhere refused to give money back. Didn’t even bother to stay here
by A verified traveler
Posted 24 Nov 2024
Unsafe, dirty, no customer service and no front desk.
by A verified traveler
Posted 18 Nov 2024
The pictures on the app did not match the property was very disappointing
by A verified traveler from WALTHAM
Posted 12 Nov 2024
I booked a reservation under the impression of the photos they provide of their rooms and property...which as I learned, are completely different rooms at a completely different location. My room was disgusting and the area was unsafe for a single female. My room had a filthy tub which constantly ran water and made noise, it was also filled with some type of debris, and the lever was installed jammed into the floor. There was no phone to call the front office (which was located inside a convenience store,) and so to contact staff, you need to step outside into a dark alleyway parking lot amd walk to the store. My smoke detector was broken and hanging, ceiling was deterioting, wall tiles were falling off, no soap, no TV remote, outlets all overheated, and no bathroom doors, everything was totally exposed. When I walked to the office to mention the issues, I was told maintenance would be sent (waited 20 minutes, no one ever came.) I had asked, "what is maintenance going to do about no bathroom doors?" The staff said, "there's no bathroom doors in any of the rooms here or in this area, thats just how it is," (which is obviously untrue.) I then asked, "so if I had friends coming here to get ready for a night out, I'd have to leave my own room and wait outside if one of them needed the bathroom?" He just shrugged...so I showed him the photos of the bathroom doors advertised for their motel, and he stopped talking. Horrible experience, I have photos of everything.
Comment from Hotel Management
21 Nov 2024 by Lisa, Hotel Management
We are sorry for the inconvenience, Heather! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Lisa
by A verified traveler
Posted 11 Nov 2024
Dirty ac doesn’t work not what is pictired
Comment from Hotel Management
21 Nov 2024 by Lisa, Hotel Management
Hi, William! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Lisa
by A verified traveler
Posted 11 Nov 2024
The property was not the same as the pictures and the office/smokeshop worker assaulted a kid and refused me a refund when seeing the room with no locks and homeless standing around the doorsay
Comment from Hotel Management
11 Nov 2024 by Author, Hotel Management
Dear Guest,
Thank you for bringing this to our attention. We sincerely apologize for the unpleasant experience you had at our property. This does not meet the high standards we strive for.
Please rest assured that we take these matters very seriously. We have forwarded your feedback to the concerned team for immediate investigation and necessary action.
In the meantime, if there is anything else we can assist you with, please do not hesitate to reach out to us at guestsupport.na@oyorooms.com.
Thank you for your understanding.
Warm regards,
Team OYO
by A verified traveler
Posted 31 Oct 2024
Decent spot for crashing, found the property at last moment and booked it. Was a bit surprised but its very convenient location & pricing wise. Perfect place to crash if you are a bagpacker or someone used to hostel life.
Comment from Hotel Management
7 Nov 2024 by Lisa, Hotel Management
Hi, RamaVenkata! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Lisa
