Ratings based on 2,969 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
When staying at the luxury suites, you have access to housekeeping for a fee, the tv in the bathroom was broken, soap was not provided, the bed did not have fitted sheets. I would go thru the signature next time.
by A verified traveler
Posted 24 Nov 2024
Nice personal and fast check in
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
23 Nov 2024 by LSI, Hotel Management
Thank you for your feedback, we appreciate it.
by A verified traveler
Posted 18 Nov 2024
I read some of the negative reviews & for me,they were unfounded…this property was off the strip so it was quiet & peaceful,my room was clean & spacious,plenty of wash rags & towels,the bed was very comfortable.I could easily walk to the strip,this was my second time at this property & I can’t wait to go back
Comment from Hotel Management
18 Nov 2024 by Tyra, Hotel Management
Hi Gary, We appreciate your feedback and thank you for staying with us.
by A verified traveler
Posted 16 Nov 2024
Loved our junior suite
Comment from Hotel Management
17 Nov 2024 by LSI, Hotel Management
Thank you for your feedback, we appreciate it.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by LSI, Hotel Management
Thank you for your feedback, we appreciate it.
by A verified traveler
Posted 8 Nov 2024
The T.V. didnt work, otherwise it was a really nice stay
Comment from Hotel Management
11 Nov 2024 by LSI, Hotel Management
We're sorry for the inconvenience this has caused you. Anyways, we thank you for your feedback and we appreciate it.
by A verified traveler
Posted 6 Nov 2024
Great location
Comment from Hotel Management
7 Nov 2024 by LSI, Hotel Management
Thank you for your feedback, we appreciate it.
by A verified traveler
Posted 3 Nov 2024
Customer service and the woman who helped us check in was beyond amazing.
Comment from Hotel Management
3 Nov 2024 by LSI, Hotel Management
Thank you for your feedback, we appreciate it.
by A verified traveler
Posted 2 Nov 2024
After staying at The Signature/Luxury Suites International on many, many occasions (previous to this stay our property of choice) we found the property on this stay to be lacking in cleanliness and care and attention to its patrons. The sinks in the bathroom were plugged with so much gross hair they would not drain, not to mention they were grossly dirty because they couldn’t properly be cleaned. A call to notify LSI created a repair ticket however over the 8 days of stay never was tended to or fixed. Additionally there was garbage debris under the kitchen sink, stains on bedside table, the brown carpet was in a very sad state, the picture over the jet tub looked like it had fallen into the tub and was just rehung. Supplies provided for our eight night stay ran short on toilet paper, Kleenex, hand soap etc. rating: poor!!! The staff at The Signature registration desk don’t want to hear anything about it because The Luxury Suites International are privately owned. Recommendation: book The Signature suites so if you run into problems or have concerns there will be someone on site to help remedy.
Comment from Hotel Management
3 Nov 2024 by LSI, Hotel Management
We are sorry that you are not satisfy with your stay with us. We appreciate your feedback and we will make sure to enhance our service.
