Ratings based on 146 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Roxbury
Posted 19 Nov 2024
Shout out to Jesus, Reggie, Raymond, and Ashley! They’re the best!
by A verified traveler
Posted 19 Nov 2024
Before booking I called and property “read” the fees they had. Time of check in ended up paying $150 extra in fees for parking lot, club, pool, “water bottles in the room”. (They were actually $10/ water bottle) and spa. (Spa was still under construction).
by A verified traveler
Posted 12 Nov 2024
Ill be back for sure
by A verified traveler from Oxnard
Posted 11 Nov 2024
Felt safe and a very good environment. Only downside there was noisy neighbors who didn’t care about others
Comment from Hotel Management
12 Nov 2024 by Lexi, Hotel Management
Hi Steven, Thank you for your kind words, and for staying with us. We are sorry to hear your neighbors were obnoxious. If this happens again, please notify us, and we will assist.
by A verified traveler
Posted 10 Nov 2024
Awesome
Comment from Hotel Management
12 Nov 2024 by Lexi, Hotel Management
Hi Ramiro,Thank you so much for being a great guest! Hope to see you soon.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Lexi, Hotel Management
Thank you for staying with us! Hope to see you again soon.
by A verified traveler
Posted 30 Oct 2024
Everything was clean and staff was accommodating. I do wish it was easier to access ice and microwave.
Comment from Hotel Management
30 Oct 2024 by Lexi, Hotel Management
Hi Terri,We are working on adding an ice machine to the 2nd floor near the gym. Our microwave is in our lobby, but maybe we could add another one too. Thanks for staying with us!
by A verified traveler
Posted 25 Oct 2024
One of their employees tried to steal 500 out of my account and the funds had nothing to do with my stay !
Comment from Hotel Management
29 Oct 2024 by Lexi, Hotel Management
Hi Tiffany,Can you please email our GM at dani@thelexilasvegas.com. She would like to know all the details regarding this review. Thank you
by A verified traveler
Posted 25 Oct 2024
The staff seemed to always be busy.
When we arrived at the time for check-in, our room wasn't ready. They were still cleaning it out, and it was around 3:30 pm.
We waited for about 30 minutes.
At the time to check out, no one could be found in guest services. Even the security was looking for the front desk personnel.
Yes, it was a little noisy at night due to the club downstairs.
Other than that, it was okay for a one-night stay.
And also the waters that they provide in the rooms is extra for a
Ridiculous charge of $10 dollars a bottle
Comment from Hotel Management
25 Oct 2024 by Lexi , Hotel Management
Hi Jose,Yes, we have been very busy. Check in is 4pm, and you were checked in at the time of your reservation. We provide complimentary water and coffee in the lobby. We also have refrigerators for you to bring your own beverages. The large bottles of water are an option for those who prefer to indulge, and only charged if a guest opts to drink them. Thanks for staying with us and for your review.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Lexi, Hotel Management
Thanks for your review!