Ratings based on 1,849 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
by A verified traveler
Posted 29 Nov 2024
Will stay again
by A verified traveler
Posted 28 Nov 2024
Great place and nice staff
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
27 Nov 2024 by SH, Hotel Management
Noelani, we greatly appreciate your feedback and for taking the time to rate us. Your input is invaluable to us, and we're thrilled that you had an excellent experience during your recent visit.
by A verified traveler
Posted 25 Nov 2024
No good service
Comment from Hotel Management
27 Nov 2024 by SH, Hotel Management
We strive to provide a five-star experience to our guests on every visit and we're disappointed that we did not achieve that for you. Please get in touch with us directly through our official property website so we can help.
by A verified traveler
Posted 25 Nov 2024
It was fine for our stay
Comment from Hotel Management
25 Nov 2024 by SH, Hotel Management
Chad, thank you for taking the time to share your feedback. Your review is important to us and we are eager to have the opportunity to serve you again in the future.
by A verified traveler
Posted 24 Nov 2024
Location and internet service were very poor.
Comment from Hotel Management
25 Nov 2024 by SH, Hotel Management
Rachel, thank you for your rating. Our goal is to provide our guests with excellent experiences during every visit and your feedback is very much appreciated.
by A verified traveler
Posted 24 Nov 2024
Poor staff attitude. Terrible service. Do not recommend.
Comment from Hotel Management
25 Nov 2024 by SH, Hotel Management
Eric, we sincerely apologize that your experience did not meet your expectations. We would like to make things right and learn from your feedback. Please don't hesitate to contact us directly through our official website so we can assist you further.
by A verified traveler
Posted 22 Nov 2024
Excellent visit. Very clean. Nice restauraunts. Really enjoyed Ping Pang Pong. Easy free parking. Nice room. Nice bathroom.
Comment from Hotel Management
25 Nov 2024 by SH, Hotel Management
Brian, thank you for taking the time to share your wonderful experience with others! We hope to welcome you again soon for more five-star guest service.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by SH, Hotel Management
Robert, we're so grateful for your wonderful feedback! Your support means the world to us, and we can't wait to welcome you back with top-notch service.
