Ratings based on 21,952 Verified Reviews

3.5 out of 5
3.6 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 Nov 2024
Was good
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Booked very last minute. Got upgraded. Great check in experience using mobile check in.
5 out of 5
by A verified traveler

Posted 23 Nov 2024
It was nice
4 out of 5
by A verified traveler

Posted 23 Nov 2024
I liked the location
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
2 out of 5
by A verified traveler

Posted 23 Nov 2024
Checking in slow and when we were ask if we like service on certain days we said yes and did not receive service at all. Wifi was charged for extra devices even if we were only using 2 at a time. Once connected it counted even if you turned off wifi to previous devices. So choose carefully caused that cost us almost $40 extra. Couple of hidden or buried fees like parking was disappointing , so we switch to the Westgate resort and got free wifi and free parking and an upgraded room and easy access to the mono rail. Bed was uncomfortably and just not the experience we thought we get from such an iconic hotel.
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Cleanliness was just average.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
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