Ratings based on 46 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
4.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Booked a room back in April, when I arrived in OCTOBER they informed me that because I had booked through Expedia, they cancelled my room. Found out from Expedia that the hotel had overbooked and canceled my reservation. Did not offer any help whatsoever in finding a new place to stay.
Comment from Hotel Management
29 Oct 2024 by Brenda Cortez, AGM, Hotel Management
Ms. Emily, I am not sure who provided you with incorrect information that we canceled your reservation because we were oversold, this is not true. Your reservation was canceled because your credit card was declined. You must provide a valid card when booking a reservation. We sent you a courtesy message through the Expedia portal but could not contact you any other way because you did not provide a phone number or email on your reservation. Per Hilton and Expedia standards, if we were oversold, we would pay for a room at another property for the guest.
by A verified traveler
Posted 11 Oct 2024
Had a pleasant stay at this property. Staff very fri endly and room very clean with comfortable bed.
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 19 Aug 2024
THis location was off the beaten path of the strip with
by A verified traveler
Posted 29 Jul 2024 on Hotels
Friendly staff, informative and kind. Visiting for family member in hospital and was made to feel right at home.
by A verified traveler
Posted 28 Jul 2024
Very clean
by A verified traveler
Posted 19 Jul 2024 on Hotels
by A verified traveler
Posted 17 Jul 2024 on Hotels
by A verified traveler
Posted 6 Jul 2024
by A verified traveler
Good location broke amenities
Posted 1 Jul 2024 on HotelsFriendly staff and secure facilities, the beds and pillows were very comfortable. The pool and hot tub were closed and the air didnt work in the fitness room.
