Ratings based on 1,935 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
My family and I stayed at this property for the night, we chose it because it was the cheapest deal with breakfast at the time. Unfortunatly it disappointed there were no breakfast options only oatmeal and coffee. Other than that the rooms where average. Positioned to the outside so remember to close the blinds.
by A verified traveler from Chula Vista
Posted 18 Nov 2024
I didn’t like that on the website they offer breakfast included, however, they call breakfast a beagle with coffee, is not a full breakfast like at the competition.
Comment from Hotel Management
20 Nov 2024 by JENNIFER, Hotel Management
Dear [HERMES],Thank you for sharing your feedback regarding our breakfast offering. We appreciate you taking the time to share your thoughts, as it helps us continue to improve our guest experience.We understand that breakfast is an important part of your stay, and we apologize if our offering did not meet your expectations. Our website mentions a light breakfast, which includes COFFEE, TEA, BOTTLED WATER, BANANAS, ORANGES, OATMEAL, INDIVIDUALLY WRAPPED PASTRIES, & GRANOLA BARS, and we aim to provide a simple yet convenient option for guests who may be looking for a quick start to their day. We realize that some competitors may offer more extensive breakfast options, and we appreciate that you pointed this out.That being said, we always strive to provide value for our guests, and we’re constantly exploring ways to enhance our breakfast offering. We will be reviewing our messaging and options to ensure we’re aligning with our guests’ expectations and needs.We hope this didn't impact your overall experience at [Hotel Name], and we’d love to welcome you back again in the future. If you have any further suggestions or feedback, please don’t hesitate to reach out.
by A verified traveler
Posted 17 Nov 2024
Amazing friendly staff
by A verified traveler
Posted 15 Nov 2024
Staff was very friendly. It was very clean. The room was just a little old and dated.
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Excellent customer service
by A verified traveler
Posted 13 Nov 2024
I left without a refund it was soooo terrible. Coffee stained walls, dried toothpaste clumps on the floor, who knows what splattered all over the walls near the sink. The days inn by Wyndham has an outstanding reputation….. this hotel is far from the brands standard.
by A verified traveler
Posted 12 Nov 2024
Clean and enjoyable stay
by A verified traveler from Fairfield
Posted 12 Nov 2024
The staff at the property were very friendly and helpful I highly recommend staying here 😁
by A verified traveler
Posted 11 Nov 2024
The check in was frustrating. Understaffed for front desk. 6 in line, one person at desk and fve employees walked by us. I had to ask for additional assistance to help with the line. Poor guy behind the counter had to also answer the phone. There were two workers hiding 3 feet away that should have been able to at least answer the phone.
Comment from Hotel Management
13 Nov 2024 by Reyna, Hotel Management
Dear,Tina Gonderman thank you for your feedback I would like to address a few things you mentioned here in your review as I spoke to you after helping you check in, the staff you seen were housekeepers not front desk agents so they could not assist front desk as soon as you came to ask them they came to my office to call me I stopped my meeting and went straight to the front to assist everyone was helped in a matter of minutes and I went to help you get your stored luggage . My staff would never intentionally not help or assist a guest. I do apologize if you had to wait some time to check in as we do strive to keep our wait times down.General Manager
