Ratings based on 969 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by California Hotel and Casino, Hotel Management
Thank you for rating us five stars, Cristina! We are delighted to see you enjoyed your experience and we look forward to your next visit.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
21 Nov 2024 by California Hotel and Casino, Hotel Management
Thanks for taking the time to leave us a rating, Gary. We're glad to see that you had a great experience during your recent visit.
by A verified traveler from Kihei
Posted 14 Nov 2024
The inside of the casino felt safe but we didn’t feel safe to walk freely outside. The hotel was clean but I barely had a drink when I was on the machines because I barely came across a waitress. The host at the market street cafe was pretty rude and our overall experience there was not good.
Comment from Hotel Management
14 Nov 2024 by California Hotel and Casino, Hotel Management
Thank you for sharing feedback from your recent time at our property, Laurie. We will aim to make your next trip a five-star experience.
by A verified traveler from honolulu
Posted 13 Nov 2024
My room had a layer of dust on everything. A open candy wrapper on my desk chair. And 4 new towels with a plastic tie left in my dresser. Hair in my shower. Terrible housekeeping.
Comment from Hotel Management
14 Nov 2024 by California Hotel and Casino, Hotel Management
Thank you for sharing feedback from your recent time at our property, Glenn. We will aim to make your next trip a five-star experience.
by A verified traveler
Posted 9 Nov 2024
I enjoyed my stay.
Comment from Hotel Management
11 Nov 2024 by California Hotel and Casino, Hotel Management
Thank you for your review, Debra! We value your feedback and can’t wait to serve you again.
by A verified traveler
Posted 7 Nov 2024
Good location easy access
Comment from Hotel Management
7 Nov 2024 by California Hotel and Casino, Hotel Management
Thanks for sharing your great experience, William! Hope to see you soon for more outstanding service.
by A verified traveler from Lihue
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by California Hotel and Casino, Hotel Management
Thank you for rating us five stars, Marla! We are delighted to see you enjoyed your experience and we look forward to your next visit.
by A verified traveler
Posted 5 Nov 2024
staying at the cal was a wonderful experience! 10/10 would stay again. mahalo!
Comment from Hotel Management
6 Nov 2024 by California Hotel and Casino, Hotel Management
We're so grateful for your wonderful feedback, Christine! Your support means the world to us, and we can't wait to welcome you back with top-notch service.
by A verified traveler
Posted 5 Nov 2024
The ac make noise
Comment from Hotel Management
6 Nov 2024 by California Hotel and Casino, Hotel Management
Thanks for taking the time to leave us a rating, Peter. We're glad to see that you had a great experience during your recent visit.
by A verified traveler
Posted 3 Nov 2024
It felt safe and very welcoming seeing other people from Hawaii.
Comment from Hotel Management
5 Nov 2024 by California Hotel and Casino, Hotel Management
We appreciate your business and value your great feedback, Nancy. If there is anything else we can do for you, please let us know!
