Ratings based on 989 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Check in efficient, clean large rooms, best breakfast of any hotels I have stayed at
Comment from Hotel Management
22 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Thank you for the wonderful rating and review, Louis. We are glad you especially enjoyed the breakfast service we offer our visitors. We hope you join us again at the Best Western Plus Las Vegas South Henderson.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
We are delighted you were pleased with the service and accommodations at the Best Western Plus Las Vegas South Henderson, James. Thank you for sharing your excellent score with other travelers.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Nick, Thank you for an awesome rating. We are delighted you enjoyed an excellent experience at the Best Western Plus Las Vegas South Henderson. We hope to host another great stay for you soon.
by A verified traveler
Posted 18 Nov 2024
Only thing I didn’t like was the bath towels, everything else was great
Comment from Hotel Management
19 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Thank you for the excellent rating, James. I’m sorry to hear that you were not satisfied with the bath towels. We will ensure that our laundry machines use the correct amount of softener and remove any worn linens from service.We look forward to sharing our hospitality with you again in the future.
by A verified traveler
Posted 16 Nov 2024
We had a comfortable stay. Only we didn't realize our room would not be changed (towels replaced) each day. Also, the bathtub was a bit intimidating for seniors. But the location was convenient for our purposes of visiting.
Comment from Hotel Management
17 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Thank you for your review, Juanita. We are glad to address the issue of housekeeping. Our crew is happy to service rooms when invited to do so by the guest. Our friendly front desk staff is pleased to schedule housekeeping service the evening before the requested day service. They are happy to provide additional linens, towels, and toiletries anytime. We Would love to share another stay with you in the future.
by A verified traveler
Posted 4 Nov 2024
Staff was very friendly and helpful. Breakfast was enjoyable and staff kept items in stock even though breakfast was busy.
Comment from Hotel Management
5 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Joseph, We are glad you enjoyed the wonderful service and comfort of the Best Western Plus Las Vegas South Henderson. We are happy you liked the efficient service of our breakfast staff. We hope you will enjoy another great stay.
by A verified traveler
Posted 3 Nov 2024
Was great!
Comment from Hotel Management
3 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Thank you, Eric, for sharing an outstanding review and rating for the Best Western Plus Las Vegas South Henderson. We hope to host another excellent experience for you again.
by A verified traveler
Posted 29 Oct 2024
It was a great stay. Breakfast was good with so much variety.
Comment from Hotel Management
30 Oct 2024 by Cyndy-Guest Experience Representative, Hotel Management
Carolyn, Thank you for the great review of our delicious breakfast service and the ample variety we offer. It is a joy to send our guests off to enjoy their day positively! We look forward to sharing the hospitality of the Best Western Plus Las Vegas South Henderson with you again.
by A verified traveler
Posted 29 Oct 2024
Location is good, property needs some updates. Had to share 1 wash cloth on a reservation for 2 people. Got there late, spent the night and left. Staff was accommodating. Did not use amenities.
Comment from Hotel Management
30 Oct 2024 by Cyndy-Guest Experience Representative, Hotel Management
Thank you for your review, Barbara. We apologize for the lack of the correct number of bath linens in the room. The cleaning team will address this issue immediately. Our friendly staff is happy to provide more at any time. We hope you will return to have a more leisurely stay with us and experience all our great amenities.
by A verified traveler
Posted 29 Oct 2024
All good
Comment from Hotel Management
30 Oct 2024 by Cyndy-Guest Experience Representative, Hotel Management
Alfredo, We are glad your stay with us was all good. Thank you for taking the time to rate your experience at our South Henderson hotel.
