Ratings based on 1,520 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
It was clean and cozy. Needed room key to get into the elevator to get to rooms which made it feel safe. We booked a non smoking room but when we checked in they didn’t have any so had to settle with a smoking room. Tv didn’t work but overall got the job done.
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 20 Nov 2024
This place is totally bad. It’s far from strip and it’s dirty. We left the hotel in one day and didn’t even bother getting refund
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 20 Nov 2024
My only discomfort is that i didnt get room services on none of my rooms. And no new clean towels . But other than that no issues
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 18 Nov 2024
The stench of dirty carpet and cigarette smoke is enough to gag you. When I finally got a room I turned the heat and it set off the smoke alarm. I got another room and asked them to comp one night. They only comped the "resort" fee. The shower did not have a complete door on it so water splashed all over the floor. For Arizona Charlie's to call this a resort is a joke!
by A verified traveler
Posted 17 Nov 2024
Property good.
Staff restaurant and staff rewards very bad
by A verified traveler from Rock Springs
Posted 17 Nov 2024
Very nice compared to sister property across town. Only entry through casino but overall quite nice for the price.
by A verified traveler
Posted 16 Nov 2024
