Ratings based on 39 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jun 2022 on Hotels
Tener en cuenta que las habitaciones son basicas, no hay siquiera un pequeño refrigerador. El area de la propiedad en general es buena, se ve bien mantenida.
by A verified traveler
Very confy with superb beachfront breakfast. Enjoy
Posted 15 Apr 2022 on HotelsI had a great stay at Turtle Lagoon Beach, the owner and his personnel were very attentive. I found out that some young kids had an issue with the hotel and they left negative reviews which are all unfounded. The hotel has the best setting for breakfast at Playa Bonita right in front of the beach. The room is cozzy with good AC and hot shower. We did not use the TV yet it had the channels that most would want. If you want to be within walking distance to great restaurants or just relax at the beach, this hotel is great and will be a good venue to explore the rest of Samana. It certainly deserves better ratings and that is why I want to make sure that other visitors get to enjoy this nice hotel.
Comment from Hotel Management
9 May 2022 by manager, Hotel Management
thanks a lot Guitze for restablish the true..
we are very happy that you have enjoyed your stay with us and hope to see you soon
by A verified traveler
Posted 7 Mar 2022 on Hotels
Hotel needs TLC. You get what you pay for.
Comment from Hotel Management
29 Mar 2022 by manager, Hotel Management
excatly yiu get for you pay for
by A verified traveler
Posted 27 Feb 2022
Well located at the beach, when we arrived they had problems with their payment platform and we had to pay in cash
Comment from Hotel Management
29 Mar 2022 by manager, Hotel Management
now all is working and you can pay with credit card
by A verified traveler
Posted 4 Jan 2022
We left some swimsuites in the balkony. They disappeared for good. We are sure that they were taken by the hotel staff. On our inquiry, the hotel management did not pay sufficient attention to this very unpleasant situation. We will never return to this place with its unprofessional staff!
Comment from Hotel Management
5 Jan 2022 by manager, Hotel Management
entiendo que esta situación esta muy desagradable pero en nuestro personal no tenemos ningún robador estimado señor, nuestro personal trabaja con nosotros desde anos.
what they will do con swimsuites ?
what do you want us to pay your swinsuites ?we are not responsable of the thing let outside of the room
by A verified traveler from bronx
Posted 4 Jan 2022
Great Location, right at the beach, within walking distance to Playa bonita. Options for surfers are plentiful, as well as bars and restaurants.
The only downside of the hotel are the rooms. They should definitely be renovated and updated.
Comment from Hotel Management
5 Jan 2022 by manager, Hotel Management
hi
we are so sorry that you have had one of the last room not renovated
next time ask a reovated room, we will try to finish the renovation quickly
by A verified traveler
Posted 31 Dec 2021
Excellent reception service, food is good and very happy and nice staff .
Comment from Hotel Management
4 Jan 2022 by manager, Hotel Management
Gracias y esperamos verlo de nuevo
by A verified traveler from WEST NEW YORK
Posted 27 Dec 2021
Nice place, walk to a nice beach, fiendly, good food. Affortable. 👌👍
Comment from Hotel Management
4 Jan 2022 by manager, Hotel Management
thanks a lot
we are very pleased that you have enjoyed your stay
by A verified traveler from Washington
Posted 18 Sep 2021
Really nice property at a GREAT location!
Comment from Hotel Management
21 Sep 2021 by manager, Hotel Management
thanks a lot Peter
we hope to see you again
by A verified traveler
Posted 31 Aug 2021
Very nice!
Comment from Hotel Management
1 Sep 2021 by manager, Hotel Management
Gracias Diana
fue un placer recibirla
esperamos verla una otra vez
