Ratings based on 88 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jul 2019
by A verified traveler from Santiago, DR
Posted 25 Jun 2019
Bathroom was dirty, no enough water pressure, front desk and administrator were unfriendly, no tv, the only exception was the owner, she was very polite but was overruled by Laura Noblon, manager.
I booked for 4 nights but I left after the first night and the last comment from managers and front desk was “no return “
by A verified traveler
Posted 22 Apr 2019
by A verified traveler from New Jersey
Posted 5 Mar 2019
Quite, convenient, beach front hotel. Beautiful beaches.
by A verified traveler
Posted 28 Feb 2019
Clean and nice, but not worth the price per night, hotel is being rebuilt and there are many areas off-service. Good attention at the front desk and restaurant (breakfast). Beds were clean but too hard.
by A verified traveler
Posted 22 Feb 2019
by A verified traveler
Posted 22 Feb 2019
I tried to send Expedia two. Complaints notifying you of the problems with the property. I am 73 and because of unsafe, slippery tile in the shower fell and luckily didn’t break anything. I have hematomas on my back and thigh (photos to prove it. Talked to the owner and front desk. They both said a mat would be forthcoming. End result 3 nights with no mat,no hot water and to try to contact you impossible as only poor internet in the lobby. I beg you, please don’t send anyone to that place it’s not safe. I was lucky to come out of there with just deep bruises. My vacation would have been ruined with a broken hip.
Comment from Hotel Management
6 Mar 2019 by Hotel Punta Bonita, Hotel Management
Dear marisa,
We are really sorry for the inconvenience you been through at our hotel. The bathroom one, its a shame, cuause soap is always slippery on our feet. Hope next time we can bring you a betters service.
Best regards.
by A verified traveler
Posted 18 Feb 2019
The hotel is only meters from the beach, which is quite beautiful. But the hotel needs some work on the rooms. My shower did not drain well. The pool water was opaque. Breakfast was OK and you had a choice of three selections. But having coffee available was problematic. Whenever there was a small container available there was a rush to get some. Biggest problem was check-in when I was given a room without a TV and an air conditioner controller without batteries. Even with new batteries it did not work. Finally after three trips to reception they found me a room with working AC and TV. The buildings themselves are nice but work needs to be done on the rooms. Bonita beach is lovely with a nice walkway in both directions from the hotel.
by A verified traveler
Good place for the money but needs some updates
Posted 28 Jan 2019 on HotelsThe location is great and so are the employees. Place could use some updating and the beds were hard. Takes a while to get the hot water going.
by A verified traveler from Victoria, BC
Posted 25 Jan 2019
I liked the quiet, pleasant atmosphere and the excellent beachfront location.
