Ratings based on 40 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
Lovely property, gorgeous living spaces, excellent excusions included. Only issue was the generator for the limited electricity kept going out while we were there
by A verified traveler
Posted 10 Sep 2024
Amazing experience, great activities, great waiters/waitresses, and wonderful guides throughout the stay there. Be wary of 15 cent spread on USD exchange rate and receptionists are not helpful in resolution for elements not in your control and are also deceiving. When they say “complimentary” it means you’ve either paid for it or will pay for it.
by A verified traveler
Posted 15 May 2024
Reserva Amazonica is a beautiful property located 40mins by bost from Puerto Maldonado. We spent 2 nights there and generally had a good experience. The lodges are beautiful, clean and well equipped and staff is really nice and attentive. The nature surrounding the hotel is beautiful and there are some small animals / birds that can be found on property. The included excursions are interesting (we mostly enjoyed the canopy walk and lake Sandoval). Unfortunately, we were there during a cold spell and we only had limited animal sightings. A few points for improvement: 1) We didn't have hot water at any point during our stay. Probably ok when it's super hot outside, but not good when the weather is cold 2) Our flight was slightly delayed and we arrived at 15:30 the first day. Lunch was extended to accommodate us, which was great, but there was no communication/ discussion about the details of the excursions, which we only found out during the night boat ride. Would have been good to be able to choose what excursions we wanted, or at least have the schedule upfront so we know what we're doing 3) The SPA is not equipped for cold weather (it's an open building like the lodges) and the massage was not enjoyable due to the room being too cold.
by A verified traveler
Just book it!
Posted 23 Apr 2024 on HotelsTreat yourself and stay here, it will not disappoint. Excellent food and plenty of activities. If I had to dig deep for something to complain about it would be that the beautiful cabins don’t have AC so nights can be a little warm for sleeping. But it’s the Jungle, and warm that not the fault of the resort.
by A verified traveler
Posted 14 Jan 2024 on Hotels
by A verified traveler
Needs an overhaul to improve quickly
Posted 10 Oct 2022 on HotelsNeed a major overhaul since it was built in 1975. Rooms and dining areas were not water proof from tropical storms. We slept on a wet bed! Most of the staff were very nice people but they will do well from some training to expect requests that are not formula. Food was ok for 3 stars. The excursions were good but some times tiring. For the cost, we had expected more.
by A verified traveler
Posted 11 May 2022
Very nice environment. Friendly staff. Need to improve food
Comment from Hotel Management
3 Jun 2022 by Ecommerce Team, Hotel Management
¡Thank you for staying at Inkaterra Reserva Amazonica!
by A verified traveler
Posted 1 Mar 2022 on Hotels
Friendly staff
by A verified traveler
Magical rainforest experience
Posted 21 Dec 2021 on HotelsWe had an amazing time at the hotel. The food and the daily excursions were excellent. The staff is very friendly and the property is magical.
by A verified traveler
Very luxurious lodge experience - but I got sick
Posted 7 Aug 2021 on Hotelsamazing service, tours, and dining services. The host and guide (Alma and Hugo) respectively were amazing. However, I felt strong food poisoning (nausea and threw up) within 10 hours after check-out.
IDK if I was unlucky or something in the food. However, I enjoyed all the meals in the moment. They even did a surprise birthday welcome sign and cake for my partner because it was his birthday trip. The boat trips to access the lodge were so surreal.
