Ratings based on 735 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2024
Over all it was ok but not what expected, the pipes seem to be rusted as the water was just rust color. The bed sheets are so tin and dingy, didn’t even look clean the same with the towels, old drywall not and very rough on the skin. I wouldn’t recommend and not planing to come back to this hotel. The stuff is great, too bad they have too little to work with.
Comment from Hotel Management
14 Sep 2024 by Recepción., Hotel Management
Hello, thank you so much for your comment and your time, we'll work on it, we're working to improve our hotel areas.
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
25 Aug 2024 by Front Desk, Hotel Management
Mil gracias por su visita, esperamos verla pronto.
by A verified traveler
Posted 1 Aug 2024
I loved how clean and quiet this hotel is.
Comment from Hotel Management
5 Aug 2024 by Ana De Mata, Hotel Management
Estimada Srita Flor agradezco mucho el tiempo que se tomo en regalarnos sus comentarios, para nosotros son muy importantes porque nos ayuda a crear grandes experiencias a todos nuestros huéspedes, espero regrese pronto a esta su casa
by A verified traveler
Posted 30 Jun 2024
Great everything. I cannot ask for anything better than this hotel room.
Comment from Hotel Management
1 Jul 2024 by FRONT DESK, Hotel Management
thang mr loreno we work every day for all our guest i hope see you soon
by A verified traveler
Posted 15 Jun 2024 on Hotels
Comment from Hotel Management
29 Jun 2024 by Ana De Mata, Hotel Management
Muchas gracias por su calificacion Sr Francisco, me da gusto ver que su estancia fue placentera, espero regrese pronto a esta su casa
by A verified traveler
Posted 25 May 2024 on Hotels
Comment from Hotel Management
3 Jun 2024 by Recepción., Hotel Management
Muchas gracias por su comentario! esperamos verle pronto nuevamente.Saludos!
by A verified traveler
Posted 18 Apr 2024
The property was fine. The staff was ok but they tried to charge me additional money when using the laundry service. More than what they originally informed me. Other than that, the hotel is ok.
Comment from Hotel Management
3 May 2024 by FRONT DESK, Hotel Management
Good afternoon, we are very sorry for the misunderstanding, your comment will be forwarded to the corresponding areas to follow up and thus be able to make your next stay an experience of your complete satisfaction.Greetings!
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
9 Apr 2024 by Recepcion, Hotel Management
Buenas tardes, gracias por habernos dado la oportunidad de servirle! esperamos verle pronto nuevamente, saludos!
by A verified traveler
Posted 1 Feb 2024
Comment from Hotel Management
6 Feb 2024 by Front Desk, Hotel Management
Le agradecemos su visita y los esperamos pronto.Fue un gusto atenderlos.
by A verified traveler
Posted 24 Jan 2024
A one night get away was nice meeting with my sister in law and brother. The food was excellent.
Comment from Hotel Management
28 Jan 2024 by Front Desk, Hotel Management
It was a pleassure to have you with us! thank you for your comments and we hope to see you again soon!
