Ratings based on 73 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Perfect
Posted 18 Mar 2024 on HotelsAll personnel was very polite, ready to help, the hotel is very clean, nice, new and very close to the beach and center of the city, park Santa Catalina.
by A verified traveler
Gem of a hotel
Posted 7 Feb 2024 on HotelsGreat hotel nice and quiet
by A verified traveler
Posted 2 Jan 2024 on Hotels
by A verified traveler
Posted 21 Oct 2023 on Hotels
by A verified traveler
Posted 14 Oct 2023 on Hotels
by A verified traveler
Posted 9 Jan 2023
Su limpieza y la amabilidad de nayra
by A verified traveler from Smithtown
Posted 28 Dec 2022
A one person renter will probably have no problem with the room. First, the desk clerk did not speak English and has a hard time when we explained our problem. The bathroom had mold in the corners, the toilet paper holder was broken and the toilet paper constantly fell on the floor. The couch bed was just a bed, no couch. The mattress and pillow also had mold. Expedia was informed and they and the hotel management negotiated charging for one night and a cancellation fee. We were told to see the manager the next morning. When we returned the next day, the manager refused to accommodate the agreement and refused to negotiate charging for the week. Horrible customer service.
by A verified traveler
Trip to Gran Canaria
Posted 24 Dec 2022 on HotelsTrip to avoid the freeze in the UK. Walking and sightseeing
by A verified traveler
Posted 10 Nov 2022
Great location, updated rooms, and super friendly staff. This hotel was perfect for us. The hotel staff, Juan Fernando, was unbelievably helpful. This will be our go-to hotel for all future visits to Las Palmas. I highly recommend this hotel.
by A verified traveler
Posted 2 Jan 2022 on Hotels
Good cleaned a little bit noisy because of the End of Year celebrations
