Ratings based on 979 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Gilbert
Posted 1 Jan 2025
Check in staff at front desk was efficient but not friendly or particularly welcoming. There aren’t many restaurants nearby, but Applebee’s served us well. The room was clean, - good, solid room - the mini fridge is quite large, which is nice.
Comment from Hotel Management
2 Jan 2025 by HP, Hotel Management
Dear Vera,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Las Cruces Mesilla.We sincerely appreciate and value your feedback as our valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Although, we apologize of our staff for not frienly. We will try our best to improve more in that area! We are glad that you have enjoyed your stay and our services. Thank you again, for a nice compliment about our staff and services. Furthermore, we are grateful for your business and review! We will be looking forward to serving you near future.Your loyalty is important to us. Please visit us again soon!Sincerely,Hetal P.GENERAL MANAGERComfort Inn & Suites Las Cruces Mesilla, NM
by A verified traveler
Posted 29 Dec 2024
Overall, nice stay for a quick one night to gather yourself to hit the road the following day. Everything clean and the staff was professional. Only reason i gave it 4 stars is because the breakfast needs a lot to be desired. I understand they dont have to include a breakfast but it is just not very appealing. If you are not a breakfaet person this is a great hotel to stay for a night or two.
Comment from Hotel Management
29 Dec 2024 by HP, Hotel Management
Dear Roel,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Las Cruces Mesilla. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We apologize for the inconvenience for and disstisfaction of breakfast. We have choice brand breakfast and to included in the price of range from 89 to 125 is a lot of choice. Again, we apologize that you have not enjoyed your stay fully! Furthermore, we are looking forward to serving you near future. We are grateful for your business and grate review. Your loyalty is important to us. Please visit us again soon! Sincerely, Hetal P.GENERAL MANAGERComfort Inn & Suites Las Cruces Mesilla, NM
by A verified traveler
Posted 12 Dec 2024
It was as good as expected
by A verified traveler
Posted 11 Dec 2024
Great stay! Very close to Mesilla historic town.
Comment from Hotel Management
12 Dec 2024 by HP, Hotel Management
Dear Ms. Dora,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Las Cruces Mesilla.We sincerely appreciate and value your feedback as our valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We are so glad and happy that you have enjoyed your stay with us. Indeed, we are so close to old historic Mesilla town. Furthermore, we are grateful for your business and grate revieW. We love to having you again near future.Your loyalty is important to us. Please visit us again soon!Sincerely,Hetal P.GENERAL MANAGERComfort Inn & Suites Las Cruces Mesilla, NM
by A verified traveler
Posted 2 Dec 2024
Extensive breakfast buffet included.
Comment from Hotel Management
4 Dec 2024 by HP, Hotel Management
Dear Carol,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Las Cruces Mesilla.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We are so glad that you have enjoyed your stay and our services as well! Furthermore, we are grateful for your businss and grate review! We will be so happy to serve you near furtutre. So happy to hear that you have enjoyed our extensive breakfast buffet!Your loyalty is important to us. Please visit us again soon!Sincerely,Hetal P.GENERAL MANAGERComfort Inn & Suites Las Cruces Mesilla, NM
by A verified traveler
Posted 2 Dec 2024
Friendly staff
Comment from Hotel Management
2 Dec 2024 by HP, Hotel Management
Dear Mr. Larry,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Las Cruces Mesilla.We sincerely appreciate and value your feedback as our valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We are glad that you have enjoyed your stay and our services. We love to serving you again near future. Furthermore, we are grateful for your business and grate review.Your loyalty is important to us. Please visit us again soon!Sincerely,Hetal P.GENERAL MANAGERComfort Inn & Suites Las Cruces Mesilla, NM
by A verified traveler
Posted 29 Nov 2024
Overall good, but breakfast wasn't great...
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
30 Nov 2024 by HP, Hotel Management
Dear Henry,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Las Cruces Mesilla. We sincerely appreciate and value your feedback as our valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We are glad that you have enjoyed your stay and our services. We love to serving you again near future. Furthermore, we are grateful for your business and grate review. Your loyalty is important to us. Please visit us again soon! Sincerely, Hetal P.GENERAL MANAGERComfort Inn & Suites Las Cruces Mesilla, NM(575)527-1050
by A verified traveler
Posted 25 Nov 2024
King -bed room was large and clean with extra towels provided and good ac.
The fresh locally-grown chili peppers served with the eggs,sausage, and bacon at breakfast were a pleasant surprise.
Dogs are allowed at this hotel but unfortunately there was a woman who brought her 2 dogs into the breakfast area without a leash and running around barking, so we were glad to see the manager ask her to keep pets out of the dining room. Since my wife has allergy issues, we are relieved to know there are still some guidelines enforced around common areas since too many inconsiderate people do not respect rules anymore.
Comment from Hotel Management
26 Nov 2024 by HP, Hotel Management
Dear Mr. Dave,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Las Cruces Mesilla.We sincerely appreciate and value your feedback as our valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We are glad that you have enjoyed your stay and our services with delicious breakfast.. Thank you for admiring our manager services! Furthermore, we are grateful for your business and grate review. Also, We would love to serving you again please, welcome back anytime and we will take of you.Your loyalty is important to us. Please visit us again soon!Sincerely,Hetal P.GENERAL MANAGERComfort Inn & Suites Las Cruces Mesilla, NM
by A verified traveler
Posted 24 Nov 2024
Clean, friendly staff, great breakfast, very.quiet
