Ratings based on 114 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.7 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 11 Dec 2023 on Hotels
Comment from Hotel Management
12 Dec 2023 by Sheryl, Hotel Management
Thabk you for the review. We appriciate your stay here at the Bents Fort Inn.
by A verified traveler
Posted 11 Dec 2023
Comment from Hotel Management
12 Dec 2023 by Sheryl, Hotel Management
Thank you for the review. We appriciate your stay here at the motel.
by A verified traveler
Posted 24 Oct 2023
I do not like to write reviews like this. The facility overall was shabby, though my room was clean. The restaurant and pool mentioned in the Expedia listing were both closed (for a very long time). I had no clean water in the bathroom sink or tub. The onsite manager was very polite and helpful.
Comment from Hotel Management
25 Oct 2023 by Sheryl, Hotel Management
we enjoyed your stay. Sorry for the incontinence we are working on improving the issues with the water. Thank you
by A verified traveler
Posted 22 Oct 2023
Facility could be a little cleaner, especially in the hallways.
Comment from Hotel Management
22 Oct 2023 by Sheryl, Hotel Management
Thank you for your stay. Sorry for inconvenience, we are working on getting the carpets cleaned in the hallways and the rooms.
by A verified traveler
Worst Hotel Ever!!!
Posted 8 Oct 2023 on HotelsThis is the worst hotel I have ever stayed at. Didn’t expect a whole lot but do expect to have water. Couldn’t use toilet, sink or shower. Manager said it was a breaker problem when water shut off. She said it was fixed and when we got up second morning I water again. I asked for consideration on price but I had prepaid through Hotel/Expedia and she said I would have to take it up with them. Wel we will see if Hotel.com helps with this. Don’t waste your time or money at Bene’s Fort Inn!!
Comment from Hotel Management
25 Oct 2023 by Sheryl, Hotel Management
We apologize for the incontinence and working on getting the water issue fixed.
by A verified traveler
Posted 30 Sep 2023 on Travelocity
Stained carpet with i hope just animal feces and urine. Damaged walls in shower. Bathroom unclean. Sheets had brown spots. This used to be a nice place. Not now.
Comment from Hotel Management
25 Oct 2023 by Sheryl, Hotel Management
Thank you for the review. We are working on getting our carpets cleaned and looking good. sorry for the inconvenience.
by A verified traveler
Posted 28 Sep 2023 on Hotels
Comment from Hotel Management
28 Oct 2023 by Sheryl, Hotel Management
Thank you for the review. looking forward to seeing you again.
by A verified traveler
Posted 4 Sep 2023
Felt more like staying at a distant relatives house than staying at a hotel
Comment from Hotel Management
8 Sep 2023 by Sheryl, Hotel Management
We enjoyed your stay. More then welcome to come back again. Thank you for the review.
by A verified traveler
Should be off online platforms!
Posted 31 Jul 2023 on HotelsWe did not stay! Tried to cancel. The receptionist said she could not cancel , we should cancel through the online platform we went through. My husband and I reviewed the rooms. It was smelly in the whole place. Felt dirty. Dark, no lights on in the reception area. Beat up pickup sitting in front.
