Ratings based on 458 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2024
Hello. Great friendly people. How ever found building, restaurant and room dark, worn out and not very welcoming. Comparing with same price level hotels in the area not impressed and will choose differently in the future
Comment from Hotel Management
30 Aug 2024 by Hilde, Hotel Management
HelloThank you for your honest feedback, we appreciate it. Great that you liked our pleasant staff. We apologize that the accommodation otherwise did not live up to expectations and we will reflect on our improvements in the future. Sincerely, Team Grand Hotel
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by Eirik, Hotel Management
Tusen takk for din tilbakemelding :-) Håper vi ser deg snart igjen :-)
by A verified traveler from westfield
Posted 10 Jun 2024
Beautiful property. Very friendly staff
Comment from Hotel Management
11 Jun 2024 by Hilde, Hotel Management
HelloThank you very much for your kind feedback, we really appreciate it. Thank you for choosing us and welcome back. Sincerely, Team Grand Hotel
by A verified traveler
Posted 9 May 2024
Please be aware that the staff will tell you, you do not need to pay for late checkout but will later charge your credit card and extra 270 NOK for one hour later check. This motel is NOT accommodating at all. If you are taking the evening ferry from Hirtshals to Larvik do not stay here, they will NOT accommodate you well. It’s also very expensive to park here. Do NOT recommend this place!!!!!
Comment from Hotel Management
14 May 2024 by Hilde, Hotel Management
Hi SheilaWe did not charge extra for the hour you checked out late. The amount deducted from your card is from the One Park car park behind the hotel. We kept our promise that you would get a late check-out at no extra cost. The hotel does not own the car park, and therefore we do not have free parking.Sincerely, Grand Hotel
by A verified traveler
Posted 8 May 2024 on Hotels
Comment from Hotel Management
8 May 2024 by Hilde, Hotel Management
Hei WidarTusen takk for din tilbakemelding, det setter vi pris på. Ønsker du å dele med oss hva som gjør at du ikke er fornøyd med oppholdet? Med vennlig hilsen Team grand Hotel
by A verified traveler
Posted 8 May 2024 on Hotels
Comment from Hotel Management
8 May 2024 by Hilde, Hotel Management
Hello Shane! Thank you very much for your feedback, we really appreciate it.Thank you for choosing us and welcome back.Kind regardsTeam Grand Hotel
by A verified traveler
Modern hotel and great staff
Posted 15 Apr 2024 on HotelsThe hotel is really conveniently located right next to the train station and overlooking the water. The hotel is really modern and the staff were great. Also huge selection at the breakfast buffet
Comment from Hotel Management
15 Apr 2024 by Hilde, Hotel Management
HelloThank you very much for your kind feedback, we really appreciate it. Thank you for choosing us and welcome back.Sincerely, Team Grand Hotel
by A verified traveler
Posted 13 Apr 2024 on Hotels
Comment from Hotel Management
29 Apr 2024 by Hilde, Hotel Management
HelloThank you very much for your feedback, we really appreciate it. Thank you for choosing us and a warm welcome back.Sincerely, Team Grand Hotel
by A verified traveler
Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by Hilde, Hotel Management
HeiTusen takkfor din tilbakemelding, det setter vi pris på. Takk for at du valgte oss og velkommen tilbake. Med vennlig hilsenTeam Grand Hotel
by A verified traveler
Five Star Review for a pleasant stay.
Posted 8 Dec 2023 on HotelsSmooth and extremely hospitable. The staff was amazing. They were helpful and very responsive. The staff took an active interest in my comfort and glad to help with directions to various venues.
Comment from Hotel Management
9 Dec 2023 by Hege, Hotel Management
Hello MarkThank you for you wonderful review. We are so pleased to have you end hope to see you again soon. Welcome back
