Ratings based on 229 Verified Reviews

4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Binbrook

Posted 29 Dec 2024
The staff are amazing. They made the difference if I had an issue or concern.
5 out of 5
by A verified traveler from Binbrook

Posted 20 Nov 2024
The hotel has one of the best restaurants in town attached to it. Pub/restaurant and it's all right there. Walkable to grocery store and other restaurants in 5mins. Staff are very kind and helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Oct 2024 on Hotels
5 out of 5
by A verified traveler

Posted 5 Oct 2024
Stayed here for an early ferry departure. The restaurant was AMAZING! Great food, friendly staff!
1 out of 5
by A verified traveler

Needs work

Posted 4 Oct 2024 on Hotels
Arrived at 3.15pm an check in was at 2pm an wee had to wait 15 minutes on are room being sorted, got in room an wallpaper was coming off the walls at the head of the bed, dust sitting on top of soap an yellow stains all round bottom of shower an curtain an then toilet was yellow at saet an bk bit, there was only 1 big towel an 1 hand towel, phoned for room service an never answered only after 5 times, was not worth the money at all an never slept was cold, the restaurant food was perfect an service in it, I'd go back for food but wouldn't stay again,
5 out of 5
by A verified traveler

Posted 3 Oct 2024 on Hotels
Rooms were extremely nice and clean just a couple of minutes from the ferry port
4 out of 5
by A verified traveler

Posted 30 Sep 2024
Nice and spacious room. Comfortable bed. Quick check-in/ check-out.
5 out of 5
by A verified traveler

Posted 1 Sep 2024
Very friendly welcome on arrival and very helpful receptionist throughout.
5 out of 5
by A verified traveler

Posted 28 Aug 2024
We arrived at 12.30am after discovering the vrbo accommodation had black mould in the bedroom so not safe to stay. The night porter was surprised to see us, but super welcoming and helpful. The rooms were spacious and the beds really comfortable. We booked another day later in our holiday for hubby's birthday as the menu looked so nice so we decided to have a birthday meal there - we were not disappointed!!! All of the staff were lovely. Having stayed at the front and back of the hotel, would recommend the front as it is quieter, but the back for the views. Would definitely go back
4 out of 5
by A verified traveler

Posted 9 Aug 2024
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