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Olympic Lagoon Resort – Ayia Napa

5.0 star property
Stylish beach retreat with 6 outdoor pools

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Photo gallery for Olympic Lagoon Resort – Ayia Napa

Indoor pool, 6 outdoor pools, pool umbrellas, sun loungers
Property entrance
8 restaurants, dinner served, Italian cuisine
4 bars/lounges, poolside bar
1 bedroom, free minibar items, in-room safe, desk
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Room service
  • Gym
  • Spa

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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Superior Room, Pool View (Deluxe)

1 bedroom, free minibar items, in-room safe, desk

Superior Room, Pool View (Deluxe)

Highlights

Balcony
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite, Pool View (Junior)

1 bedroom, free minibar items, in-room safe, desk

Family Suite, Pool View (Junior)

Highlights

Balcony
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite, Courtyard View (Private Garden)

1 bedroom, free minibar items, in-room safe, desk

Family Suite, Courtyard View (Private Garden)

Highlights

Balcony
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds

View all photos for Junior Suite (Fisherman's)

1 bedroom, free minibar items, in-room safe, desk

Junior Suite (Fisherman's)

Highlights

Balcony
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Courtyard View

1 bedroom, free minibar items, in-room safe, desk

Deluxe Room, Courtyard View

Highlights

Balcony
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, Sea View (Olympic Bay)

1 bedroom, free minibar items, in-room safe, desk

Superior Room, Sea View (Olympic Bay)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

1 bedroom, free minibar items, in-room safe, desk

Superior Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Single Room, Courtyard View

1 bedroom, free minibar items, in-room safe, desk

Deluxe Single Room, Courtyard View

Highlights

Balcony
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite (Swim-up, Fisherman's)

1 bedroom, free minibar items, in-room safe, desk

Junior Suite (Swim-up, Fisherman's)

Highlights

Balcony
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (Pool and Garden View)

1 bedroom, free minibar items, in-room safe, desk

Junior Suite (Pool and Garden View)

Highlights

Balcony
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Single Room

1 bedroom, free minibar items, in-room safe, desk

Deluxe Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, Pool View

1 bedroom, free minibar items, in-room safe, desk

Deluxe Room, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Private Garden)

1 bedroom, free minibar items, in-room safe, desk

Superior Room (Private Garden)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite (Private Garden)

1 bedroom, free minibar items, in-room safe, desk

Family Suite (Private Garden)

Highlights

Balcony
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds

View all photos for Suite, Garden Area (Private Pool)

1 bedroom, free minibar items, in-room safe, desk

Suite, Garden Area (Private Pool)

Highlights

Balcony
Private pool
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds

View all photos for Suite, Garden Area (Private Garden)

1 bedroom, free minibar items, in-room safe, desk

Suite, Garden Area (Private Garden)

Highlights

Balcony
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds

View all photos for Family Suite

1 bedroom, free minibar items, in-room safe, desk

Family Suite

Highlights

Balcony
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds
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About the neighborhood

Map
Xylofagou - Ayia Napa Road, Ayia Napa, 5330

What's nearby

  • Landa Beach - 5 min walk - 0.5 km
  • Makronissos Beach - 10 min walk - 0.9 km
  • Nissi Beach - 12 min walk - 1.0 km
  • Water World Ayia Napa - 1 min drive - 1.5 km
  • Grecian Bay Beach - 7 min drive - 6.0 km

Getting around

  • Larnaca Intl. Airport (LCA) - 37 min drive

Restaurants

  • ‪Nissi Bay Beach Bar - ‬18 min walk
  • ‪Lime Bar - ‬5 min drive
  • ‪Isola - ‬20 min walk
  • ‪Odyssos - ‬4 min drive
  • ‪Coffee Berry - ‬3 min drive

About this property

Olympic Lagoon Resort – Ayia Napa

Luxury eco-certified hotel near Landa Beach
Located close to Makronissos Beach and Water World Ayia Napa, Olympic Lagoon Resort – Ayia Napa provides a poolside bar, a terrace, and a coffee shop/cafe. Active travelers can enjoy fitness classes, archery, and racquetball/squash at this hotel. Treat yourself to a facial, a massage, or a manicure/pedicure at Serenity, the onsite spa. At the 8 on-site restaurants, enjoy dinner, kids' meals, and Italian cuisine. Enjoy the health club, as well as activities like volleyball and basketball. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 6 outdoor pools and an indoor pool, with a lazy river, a waterslide, and sun loungers
  • Free self parking
  • Bike rentals, tennis courts, and supervised childcare (surcharge)
  • Massage treatment rooms, concierge services, and tour/ticket assistance
Room features
All 314 rooms have comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and minibars (stocked with some free items).
More conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Balconies, refrigerators, and electric kettles

All inclusive details

All-inclusive room rates at Olympic Lagoon Resort – Ayia Napa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Greek, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Captain's Deck
  • Garibaldi Ristorante
  • Rock n Roll
  • Seven Orchids Pan Asian
  • The Greats

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Lazy river
  • Playground
  • Racquetball/squash
  • Sauna
  • Tennis
  • Volleyball
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 7 buildings
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar (limited items)
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 17 and March 14.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Olympic Lagoon Resort All Inclusive
Olympic Lagoon Resort
Olympic Lagoon Ayia Napa
Olympic Lagoon
Olympic Lagoon Hotel Ayia Napa
Olympic Lagoon Resort Ayia Napa All Inclusive
Olympic Lagoon Ayia Napa All Inclusive
Olympic Lagoon Resort
Olympic Lagoon Ayia Napa
Olympic Lagoon
Hotel Olympic Lagoon Resort Ayia Napa Ayia Napa
Ayia Napa Olympic Lagoon Resort Ayia Napa Hotel
Hotel Olympic Lagoon Resort Ayia Napa
Olympic Lagoon Resort Ayia Napa Ayia Napa
Olympic Lagoon Resort Ayia Napa All Inclusive

Frequently asked questions

Does Olympic Lagoon Resort – Ayia Napa have a pool?

Yes, this property has an indoor pool, 6 outdoor pools, and a children's pool. One of the pools is closed seasonally each year from November 17 to March 14.

Is Olympic Lagoon Resort – Ayia Napa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Olympic Lagoon Resort – Ayia Napa?

Self parking is free at this property.

What time is check-in at Olympic Lagoon Resort – Ayia Napa?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Olympic Lagoon Resort – Ayia Napa?

Check-out is at noon.

Are there all-inclusive benefits at Olympic Lagoon Resort – Ayia Napa?

Some rate plans available at this hotel are all-inclusive.

Where is Olympic Lagoon Resort – Ayia Napa located?

This family-friendly Ayia Napa hotel is located near the beach, within 1 mi (2 km) of Landa Beach, Makronissos Beach, and Nissi Beach. Water World Ayia Napa and Ayia Thekla Beach are also within 2 mi (3 km).

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Olympic Lagoon Resort – Ayia Napa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 98 reviews
Rating 8 - Good. 25 out of 98 reviews
Rating 6 - Okay. 5 out of 98 reviews
Rating 4 - Poor. 4 out of 98 reviews
Rating 2 - Terrible. 2 out of 98 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vanitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at this gorgeous resort 😍
Stayed 6 nights in Aug 2024

10/10 Excellent

Willesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 5 nights in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had an unfortunate start on arrival when I was told the hotel had experienced a maintenance issue and they couldn’t give me a room until the following day as there was 100% occupancy. To but a long story short, I ended up having to share with my daughter, son-in-law and two infants. We all had a sleepless night. They diid refund us the first night but I didn’t have a room until after midday the following day so I couldn’t unpack or shower. There was no management on duty to deal with the matter. It was really poor treatment by a 5 star hotel. The location of the hotel, between two noisy roads was not great. There wasn’t anywhere safe to take the kids for a walk so we were really confined to the hotel complex. Which was fine for 9 days as the pool facilities were very good. Fabulous for little ones. Food was excellent. Staff were very helpful and friendly.
Stayed 10 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I've ever stayed in. The staff are absolutely fantastic, the food was excellent for onsite buffet and restaurants and the hotel itself is in excellent condition. The only minor challenge was the pool was pretty cold but then again we were there in November. Other than that, a fantastic place to take a holiday.
Stayed 10 nights in Nov 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have absolutely loved our stay at Olympic lagoon. The food and drinks are amazing, the staff can’t do enough for you. The kids entertainment is on all day and the evening shows are fantastic. We also ate at the seven orchards restaurant and again the food and staff were amazing. Really recommend this hotel will definitely be returning.
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Too much noise in the rooms.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We stayed in fisherman's village in May '24. Great hotel, good choice of restaurants and very nice food.You can book restaurants via app ,but if there is no availability, just go to the restaurant and book it direct,they will fit you in. Service is Outstanding.Special thanks to cleaner Elena and waiter Veronica.Both ladies work very hard and always have smile on their faces. We definetely will go back.
Stayed 7 nights in May 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and resort with sprawling green trees and walkways. The staff service was absolutely impeccable from the moment of arrival until minute ofcdeparture. A drink/wet towel on arrival and 2hr extended stay with lunch was just what we needed. Dining leader R. Merlo had the most inviting smile/spirit for customers; always serving you with pleasure. My 15yr old son and I loved the open buffet and the variety of food they offered each meal. We ate breakfast and dinner there for 5 days although there was option to reserve a table at the 4 beautiful restaurants they have onsite. My very athletic teenager likes to eat and preferred the buffet variations vs set menu; although the desserts left more to be desired. I enjoyed the onsite gym; great size with everything I needed to keep fit. The only areas that were not good for us were the pools…they were ice cold end of Mar/early April. The indoor pool was a tad warmer but still cold to me. The daily activities were based on the people being in the pool so they were nonexistent. The few outside of the pool were poorly attended and not exciting as well (frisbee throw, archery table tennis) in the context of how they were being ran. Things like yoga on the lawn, dance aerobics, bingo or something could’ve been given since the water was way too cold for anyone to use. We loved the soccer and basketball court they have on ground as my son loves to play; although we didn’t know to get the balls we needed a key from the Spa room.
Stayed 4 nights in Mar 2025

10/10 Excellent

Cerys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Lovely rooms, everything spotlessly clean. Everybody is so friendly, helpful and attentive. Swimming pool delightful. Food in the buffet restaurant and snackeria brilliant, highly recommend the apple martinis! Would give the Cypriot restaurant a miss unless you have a strong stomach - a taster menu so you don’t get to choose what comes out.
Stayed 5 nights in Sep 2023

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels I've ever staid

One of the best hotels I've ever staid. The service, food, cleaning, evening shows, every single detail are of a high quality. Hotel is not new built but is very good maintained. The only down side is that land view rooms are looking into hotel's technical back yard and on the highway so you'd not like to spend time on the balcony. Hotels is not a beachfront, but one of the most beautiful beaches in Ayia Napa is just 5 minutes walk away. Great hotel.
Stayed 2 nights in Nov 2022

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The truth about this property is that it is a good 4 star hotel. Buffet restaurant quality and selection is more 3 / 3.5 star. Asian, Cypriot and great Great restaurants very good but Asian excellent. Evening shows very good quality in good venue. As good member in family suite our room faced car park and motorway very disappointed. I would not return or recommend this hotel based on our experience. Room was not like pictures we had bunk beds in the room…. Overall pretty disappointed.
Stayed 7 nights in Jul 2023

8/10 Good

Una

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but a few flaws

This is quite an amazing hotel with regards to facilities, choice of food and drink, comfort and general ambience. However there were a few things which made me question the professionalism. Firstly 2 days before my arrival i reciver an email saying that despite me booking my holiday over 6.months ago, that there was no room for me and i would be allocated a room at another hotel 7km away. I rang Cyprus to question this (from the UK) and was told reservations go home at 4pm and there was no duty manager. This is the 3rd year of attending this hotel, where i meet up with other family members who live in the Middle East. So half way for us both, so i was very stressed and upset. I had to get my daughter to intervene and luckily a few hours before my flight i had an email confirming my room was avaialable, but it was 48 hours of stress that i could have done without. Secondly, the "spa" onsite is awful. I had a pedicure, which was done in what seemed like their staff room. There was a member of staff eating her lunch and on the phone whilst all their handbags, shopping bags and food was just left on the manicure station. I wasnt asked if i wanted a drink and despite asking for the full pedicure i was just given a very bad polish. I couldnt wait to get out. Also the onsite shop, although very well equipped and lovely staff, is very tiny for the size of the hotel. And when i checked out i wasnt even asked if i had a good time or thanked for the return of the keys.
Stayed 4 nights in Oct 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Just back from a fantastic stay at Olympic Lagoon. What a great well run resort. We had a Family Suite which had a King bed and twin beds in. The room facilities were really good apart from the mini bar. No idea why they couldn't pop in a few beers and some wine. However there were dressing gowns, slippers, a safe, teas and coffee, a hairdryer, iron and ironing board. There was excellent WiFi throughout the resort. The food options here were really good. The buffet had such a great choice at all meals. For breakfast you could order pancakes or omelettes at your table. Apart from that a selection of most things you could think of. For lunch the sushi was lovely and we had some every day. We went to 2 of the a la cartes that you need to book in advance. We found some availability but you probably need to book these as soon as you arrive. They did offer to do it at Guest Services for us but we did it online.Captains Deck was the Cypriot restaurant and we found it a bit hit and miss. Quick service though so we didn't eat as much as we would have liked as the plates were piling up. Garibaldi's was the Italian restaurant and the food there was lovely. We had a 9.00 pm booking though and ended up rushing through our meal as there was no-one left there apart from us and the staff understandably seemed keen to close up. The pool bar staff were absolutely amazing. They were all so efficient often taking and making 3 or 4 different orders at a time. They were also really flexible at mak
Stayed 4 nights in Jun 2023

4/10 Poor

Julie

Liked: Cleanliness, amenities
Disliked: Staff & service
We were asked what time we would arrive, we told them 3pm and we were virtually on the dot, check in was taking a little while and then we were told they had a “ nice room “ for us but unfortunately due to a late checkout it wouldn’t be ready until 19.30 that evening, they gave us another room upstairs ( we were staying in the Fisherman’s village) this was a very disappointing start as we felt we couldn’t settle in , but thought at least we should be able to secure a late check out ourselves when we left. We were told they couldn’t tell us until the evening before - again left in limbo. Eventually when we asked they said they were fully booked and we couldn’t have the same service essentially , the staff member said to check in the morning ( clearly wanted to pass the buck) after complaining to Expedia we received a phone call next morning , as a gesture of goodwill from management we could after all have a late check out , miraculously . Food was often cold and repetitive . Majority of staff were rude with few exceptions , made to feel things were too much effort , asked for some fresh milk as it was off at breakfast and a cup as we had already poured it into our coffee , the server rolled his eyes and audibly huffed as he took it away. Exceptions were Veronika around the pool who remembered what drinks we liked and when and Elena the housekeeper. The bathroom would flood from under the bath when we showered . Room was clean but pillows were very lumpy.
Stayed 6 nights in Sep 2023

10/10 Excellent

Mary

Stayed 6 nights in Apr 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Nigel

Stayed 6 nights in Aug 2024

10/10 Excellent

Jessica

Stayed 5 nights in Jun 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

4/10 Poor

Jimmy

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

Alexander Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022