Ratings based on 987 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Youngstown
Posted 17 Dec 2024
Very convenient after a 18 hour flight and late arival, its nice to walk across the street from the airport to the hotel. Clean, comfortable bed, hot shower and great breakfast in the morning, a great way to start a trip in the Phillipines.
by A verified traveler from Columbia
Posted 14 Dec 2024
At this time is under construction. Air-conditioning is low.
Comment from Hotel Management
15 Dec 2024 by Waterfront Mactan, Hotel Management
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously.We hope you will see the improvement and enjoy your time with us on your next visit.Thank you for your patience and understanding.Sincerely, Rex M. YapOIC-Hotel Operations
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Waterfront Mactan, Hotel Management
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations
by A verified traveler from jacksonville
Posted 4 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Waterfront Mactan, Hotel Management
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations
by A verified traveler
Posted 4 Dec 2024
Beautiful
Comment from Hotel Management
5 Dec 2024 by Waterfront Mactan, Hotel Management
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations
by A verified traveler
Posted 4 Dec 2024
I pay so much money of this hotel but the Aircon it’s not work. It’s too hot my son keep crying.!!!
Comment from Hotel Management
5 Dec 2024 by Waterfront Mactan, Hotel Management
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously.We hope you will see the improvement and enjoy your time with us on your next visit.Thank you for your patience and understanding.Sincerely, Rex M. YapOIC-Hotel Operations
by A verified traveler
Posted 3 Dec 2024
Great service
Comment from Hotel Management
4 Dec 2024 by Waterfront Mactan, Hotel Management
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations
by A verified traveler
Posted 28 Nov 2024
Good
Comment from Hotel Management
29 Nov 2024 by Waterfront Mactan, Hotel Management
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Waterfront Mactan, Hotel Management
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations
by A verified traveler from Union
Posted 28 Nov 2024
x
Comment from Hotel Management
29 Nov 2024 by Waterfront Mactan, Hotel Management
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations
