Ratings based on 962 Verified Reviews

4.6 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Nov 2024
No need to venture out once here.
4 out of 5
by A verified traveler

Posted 15 Nov 2024
It was a comfortable, memorable, safe and quiet weekend getaway for us family. What we really appreciate was the seaview as we woke up in the morning watching the ocean and sky. We appreciate the complimentary fruits placed in our room as we are celebrating our wedding anniv. We love the exclusivity of the place. The buffet breakfast in the Tide was good especially being treated so special by the staff. The served taho was so delicious! The room we stayed in seemed not new when walking to the hallway smelled musky and old carpet but overall, we have fun on a weekend. Thank you Shangri-la to your staff that made this experience special.
5 out of 5
by A verified traveler from Surrey

Posted 11 Nov 2024
Very welcoming. Staff was superb.
5 out of 5
by A verified traveler

Posted 8 Nov 2024
This is our 2nd time at the hotel and the experience is always amazing! The staff is very friendly, plenty of dining options and the amenities are great!
5 out of 5
by A verified traveler from Friendswood

Posted 4 Nov 2024
This was an incredible stay. The stay was short, but I truly enjoyed my time here with my aunt and had a fabulous welcome and loved it. Will definitely recommend this place!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2024
5 out of 5
by A verified traveler

Posted 30 Oct 2024
The greenery and the beach area is clean
5 out of 5
by A verified traveler

Posted 27 Oct 2024
I loved this place with beautiful pools and beaches to enjoy well. Live entertainment is on the house. I need to get back to this once again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2024
5 out of 5
by A verified traveler

Posted 18 Oct 2024
Loved the property, amenities and staff were very hospitable! Beautiful beach and cove,swimming pool, delicious food! Only hiccup was A/C broke on our 2nd night and was not fixable. We lost our beach front view, upgraded to no view room but made up with club lounge amenities. Recommend this to anyone !