Ratings based on 21 Verified Reviews

2.7 out of 5
67% of guests recommend
2.8 Room cleanliness
2.1 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 30 Jul 2024
I booked for 2 family condo units and was given 1 family and 2 small old rooms separate building from the family unit. No bath towels and bed sheets for n the 2 smaller rooms, fridge not working in the family unit, no bidet nor tabo and balde, no bathroom and kitchen rugs, etc. very inconvenient.
3 out of 5
by A verified traveler

Posted 6 Jul 2024
The property was infested with tiny roaches.
5 out of 5
by A verified traveler

Posted 4 Jul 2024 on Hotels
Nice place nice location
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Posted 11 Jun 2024
Convenient with all amenities
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2023 on Hotels
2 out of 5
by A verified traveler

Never again

Posted 16 Nov 2023 on Hotels
They couldn’t find the booking to start, then gave the wrong room that had a leaking air conditioner that had water puddles all over the bedroom floor and my 71 year old mother slipped and fell. Then come to find out the balcony door had no lock when I have a ASD child with me. Never again!!!
5 out of 5
by A verified traveler

Posted 27 Feb 2020 on Hotels
I like that i was able to check.in early beacuse the host allow as for early check.in because they don't guest at that time. Thank you very much EJB
1 out of 5
by A verified traveler from California

Posted 20 Jan 2020
My sister came to this property and asked the front desk for the key of the room and they answered that they don’t have the key. They wait 4hours and no one help my sister.
Comment from Hotel Management
25 Feb 2020 by Fenny, Hotel Management
Thank you so much for a wonderful feedback
4 out of 5
by A verified traveler

Great location, but cleanliness needs improving

Posted 15 Dec 2019 on Hotels
Checking in was easy at the building’s concierge. The unit is a two bedroom apartment, but during our four night stay, we had to kill 3 cockroaches. Overall the place is not the cleanest. When we turned on the aircon in the master bedroom, it begins dripping water after about 10 mins. Although we informed them, we told them to only fix it after we checked out because we did not want any one coming into the apartment while we are gone. While it was not resolved, some one did enter our apartment to remove two spare mattresses. My rating is higher than what I would normally give, because I comparing it with other friends living in other units within the same condo unit. They paid more but stayed in a one bedroom apartment vs our two bedroom. Theirs include daily cleaning, ours did not. If we wanted daily cleaning, it was an at an additional minimal fee. The great thing about the apartment is the location, where there is a Starbucks, McDonalds, a Japanese restaurant and a supermarket below and a food court “Alfresco” just opposite.
Comment from Hotel Management
31 Dec 2019 by EJB, Hotel Management
Thanks you come again