Ratings based on 990 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 2 Dec 2024
The property is dated and Ibiza restaurant was under renovation, so option for hotel dining was very limited. Food and beverages were average in my opinion. Staff was very friendly and accommodating.
5 out of 5
by A verified traveler

Posted 1 Dec 2024
The most amazing people work here. Always smile and make you feel welcomed
5 out of 5
by A verified traveler

Posted 30 Nov 2024
The staff is so welcoming and nice. Eveyone is going above and beyond to make sure you feel comfortable
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Nov 2024
5 out of 5
by A verified traveler from Astoria

Posted 25 Nov 2024
I initially booked for 4 nights but ended up staying for 10nights. I regretted moving to a different hotel for a change. The staff all of them from housekeeping, to the ones at the breakfast buffet, guest services- they’ve all been so accommodating. Their warmth & hospitality is what I truly loved about my stay- that’s why i kept extending. I also felt safe & comfortable all throughout my stay. I’ve always stayed here every time I come home and that won’t change. I highly recommend this hotel and will definitely be back in the future. Special thanks to Sheena & Cheezy for being so helpful regarding my needs to ensure my stay would be a great experience. I really appreciate it! P.S Everything would’ve been perfect if there was a bidet by the toilet 😊
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Wonderful service top shelf rooms
4 out of 5
by A verified traveler

Posted 22 Nov 2024
Nice property with private beach. Chocolate hour with free sweets. A bit high pressure to do spa or dinner show. But overall good.
4 out of 5
by A verified traveler

Posted 13 Nov 2024
The hotel itself and room were great. Hotel room views not so much. I had a great massage. Also had a great time soloing jet skis.