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Dulcinea Hotel and Suites

3.0 star property
Art Deco Lapu-Lapu hotel connected to the convention center, steps from Gaisano Island Mall Mactan

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Dulcinea Hotel and Suites

1 bedroom, Egyptian cotton sheets, memory foam beds, in-room safe
Front of property - evening/night
Lobby
Lobby sitting area
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, memory foam beds, in-room safe

Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Memory foam bed
Egyptian cotton linens
Hair dryer
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, No Windows

1 bedroom, Egyptian cotton sheets, memory foam beds, in-room safe

Studio, 1 King Bed, Non Smoking, No Windows

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
Egyptian cotton linens
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, memory foam beds, in-room safe

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Memory foam bed
Egyptian cotton linens
Hair dryer
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
M.L Quezon National Highway, Pajo, Lapu-Lapu, Cebu, 6015

What's nearby

  • Gaisano Island Mall Mactan - 3 min walk - 0.3 km
  • Lapu-Lapu City Hall - 5 min walk - 0.5 km
  • Cebu Yacht Club - 4 min drive - 2.7 km
  • SM City Cebu - 8 min drive - 6.9 km
  • Magellan's Cross - 12 min drive - 10.0 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 11 min drive

Restaurants

  • ‪Sachi Authentic Japanese Ramen Okonomiyaki - ‬7 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Banri Noodle House - ‬4 min walk
  • ‪Jollibee - ‬3 min walk
  • ‪Sinangag Station - ‬7 min walk

About this property

Dulcinea Hotel and Suites

Hotel near Gaisano Island Mall Mactan
Located close to Lapu-Lapu City Hall and SM City Cebu, Dulcinea Hotel and Suites provides a free roundtrip airport shuttle, dry cleaning/laundry services, and a snack bar/deli. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Local cuisine breakfast (surcharge), an area shuttle, and concierge services
  • Newspapers in the lobby, tour/ticket assistance, and a 24-hour front desk
Room features
All guestrooms at Dulcinea Hotel and Suites feature thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Egyptian cotton sheets and memory foam beds
  • Rainfall showers, designer toiletries, and bidets
  • 32-inch HDTVs with premium channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Filipino, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 2:00 AM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: PHP 150 for adults and PHP 150 for children
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 750.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 150 for adults and PHP 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 750.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Dulcinea Hotel
Dulcinea Hotel Lapu Lapu
Dulcinea Lapu Lapu
Dulcinea Hotel And Suites Cebu Island/Mactan Island
Dulcinea Hotel Lapu-Lapu
Dulcinea Lapu-Lapu
Dulcinea Hotel Suites
Dulcinea And Suites Lapu Lapu
Dulcinea Hotel and Suites Hotel
Dulcinea Hotel and Suites Lapu-Lapu
Dulcinea Hotel and Suites Hotel Lapu-Lapu

Frequently asked questions

Is Dulcinea Hotel and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dulcinea Hotel and Suites?

Self parking is free at this property.

What time is check-in at Dulcinea Hotel and Suites?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Dulcinea Hotel and Suites?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Dulcinea Hotel and Suites provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–2:00 AM on request.

Where is Dulcinea Hotel and Suites located?

Located in the heart of Lapu-Lapu, this hotel is within a 5-minute walk of Gaisano Island Mall Mactan and Lapu-Lapu City Hall. SM City Cebu and Magellan's Cross are also within 6 mi (10 km).

Dulcinea Hotel and Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 350 reviews" "
Rating 8 - Good. 164 out of 350 reviews" "
Rating 6 - Okay. 65 out of 350 reviews" "
Rating 4 - Poor. 20 out of 350 reviews" "
Rating 2 - Terrible. 12 out of 350 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Martin

Traveled with group
Disliked: Staff & service
No wifi
Hotel advertises wifi but has none. They have changed to a quarantine hotel and attempted to refuse to honor reservation. We had to be very insistent
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2020

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emergency Stay.
It was an emergency stay and they took good care of my parents. They returned from the US after many attempts and as soon as they arrived in Cebu it was locked down.
Stayed 4 nights in Jun 2020

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay here.
Quaint hotel with friendly staff. Not the easiest place to find as it's set back from the road and located on the second floor. Still, once there enjoyed the stay and had no problems whatsoever.
Stayed 1 night in Mar 2020

10/10 Excellent

NECITO JR.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
No elevator. Staff was great breakfast great. Good rates. 10 minute from airport
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service
Close to all amenities like restaurants, malls, and entertainment areas.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Difficult to find. Room was specious and clean but offered no view. Breakfast is a choice of two meal, no buffet. No amenities except foe for airport shuttle. Bathroom is slippery if wet and its a high step to get in and out of the tub. If i knew what the hotel looked like crim the outide i would have booked elsewhere. There is construction going on all hours of the night and a night club is near by so forget about sleeping at night.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need elevetor
Stayed 1 night in Jan 2020

8/10 Good

JSalvador, Maryland

Traveled with partner
It was not a perfect stay but I have nothing to complaint about. If there were any flows these are situations that you experience in any 5-star hotel. Staff were polite helpful and courteous. Even the shuttle driver was very helpful. Kudos to you guys.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay.
Great place to stay. Clean, great service, friendly staff.
Stayed 2 nights in Nov 2019

6/10 Okay

Paul

Stayed 1 night in Nov 2019

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd stay staff has always been great.only dislike is stairs walk but staff makes it worth walk
Stayed 1 night in Oct 2019

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and convenient
Place was clean and very reasonably priced, but the service (especially at the front desk) was very nice and accommodating. Close to the airport with a free shuttle.
Stayed 3 nights in Oct 2019

6/10 Okay

Reign

Traveled with partner
Liked: Cleanliness, staff & service
Room was good nice and big. but it would be nice if they have simple things, simple but big help like a clock for their foeign costumers to see local time. It has a complementary drinks but if you want tea or coffee you have to ask for a kettle, it doesnt make sense why they didnt have it inside our room for easy access. also need a good toilet seat, it was wobbly, falling appart and too small for the toilet bowl itself. Nice breakfast but too bad we found a bug on our bacon. Overall it was a good stay we didnt take it too much of a deal because we we're just staying overnight.
Stayed 1 night in Sep 2019

10/10 Excellent

Kurkin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
The price was right and its a good place to sleep, however its not a very nice hotel, and the hotel is located above a gay club/bar. Location near a mall but far from everything else (including the airport).
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Jac

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and has free shuttle and breakfast
Stayed 1 night in Sep 2019