Ratings based on 210 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Staff was caring and attentive.
by A verified traveler from Rancho Palos Verdes
Posted 15 Oct 2024
Relaxing, quiet place, pet friendly
by A verified traveler
Posted 3 Jun 2024
The facility and staff were wonderful. I quiet private beach. Great view. Nice breakfast. Comfortable bed.
by A verified traveler
Two night vacation stay
Posted 31 May 2024 on HotelsSadly a disappointing stay here…. First of all this is not a hotel….its focus is as event venue….with a handful of rooms for guests to stay-over. Facilities for guests are limited…..for example the restaurant and small bar are closed at 8pm. Nothing else to do here….and need to walk quite a long way to find other dining options.
Having said that, the ocean view room was spacious, clean and comfortable and good shower.
Service levels from staff could really do with improving. Waited ages for someone to bring a dinner menu…..and finally went and found one myself. Staff walk past without greeting you in the morning….and most annoying of all I had to battle with staff to get a coffee at breakfast time ! A very limited menu allows you to pick three breakfast items and either a juice of coffee. Feeling thirsty I asked for a coffee and juice. The reply was ‘sorry sir, you can have one or the other’ ! After threatening to go back to my room and bring the complimentary coffee sachet and kettle down, she relented and said, ok Sir we will give you coffee. And this is for a room at 8,800 pesos per night including breakfast. Just very poor overall…….
by A verified traveler
Posted 15 Feb 2024
My stay here was exceptional and the staff were beyond friendly and accommodating. The meals were excellent, and eating a free breakfast while overlooking the ocean was a great start to my mornings. I forgot to pack an adaptor for my phone, but the staff was quick to loan me one. Lastly, not going to lie, I also fell in love here…with one of the cats roaming the property. Strong recommend!
by A verified traveler
Posted 14 Dec 2023
This hotel gives you a very nice view of the calm waters of Cebu. Very near easy-to-access water activities too. Seafood plate was good. The hotel crew were very nice!
by A verified traveler
Amazing staff!
Posted 12 Dec 2023 on HotelsBeautiful hotel and the staff is exceptional! We felt at home as soon as we walked in and they treated us like family. What an amazing experience.
by A verified traveler
Posted 31 Oct 2023
Very pleasant stay with exceptional friendly / helpful staff
by A verified traveler
Posted 8 Aug 2023 on Hotels
by A verified traveler
Posted 25 Jun 2023
The staff at this property are all great! They all go above and beyond to make your stay comfortable. Please Chateau By The Sea give your staff awards!
