Ratings based on 16 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Aug 2024
Close to activities
Comment from Hotel Management
29 Aug 2024 by Dee, Hotel Management
We are thrilled to know that you had such a positive experience with us. Your feedback motivates our team to keep providing the best service possible. We look forward to welcoming you back soon!
by A verified traveler
Posted 14 Jul 2024
Shower could not be turned off fully so one could hear the dripping all night.
Toilet tank did not stop making noise as well.
Hotel should fix their plumbing issues.
Front desk was eager to greet and help you.
Comment from Hotel Management
14 Jul 2024 by Dee, Hotel Management
Dear Mr/Ms Zukeran,Thank you for your feedback. We apologize for the plumbing issues you experienced during your stay. Our maintenance team is addressing these problems to prevent future occurrences. We appreciate your kind words about our front desk staff and their eagerness to assist.We hope you will give us another chance to provide a better experience in the future.Regards, Chambre Hotel Mactan Team
by A verified traveler
Good budget option but don’t expect much.
Posted 14 Jun 2024 on HotelsOverall an ok hotel. Mattress was comfortable but that was about it. Sheets had some stains on them and AC ran the entire time I was there yet room temp did not get below 85 degrees or so.
Comment from Hotel Management
14 Jul 2024 by Dee, Hotel Management
Dear Mr. Travis,Thank you for your feedback. We apologize for the issues you experienced with the stained sheets and AC. We have addressed these concerns with our team to ensure they are resolved.We hope you will give us another chance to provide a better experience in the future.Best regards,Chambre Hotel Mactan Team
by A verified traveler from Climax
Posted 7 Jun 2024
Comment from Hotel Management
14 Jul 2024 by Dee, Hotel Management
Dear Mr. Martin,Thank you for sharing your feedback. We are very sorry to hear about your disappointing experience. We take all reviews seriously and are committed to addressing the issues you raised.Regards, Chambre Hotel Mactan Team
by A verified traveler
My new favorite hotel in Cebu!
Posted 18 Apr 2024 on HotelsI loved my stay at Chambre Mactan! The room was clean and comfortable. The staff were all so friendly and helpful. I will definitely stay there again when I go back to Cebu!
by A verified traveler
Posted 24 Aug 2023 on Orbitz
The place was very nice. We had a superior room and it lived up to its title.
by A verified traveler
Posted 11 Aug 2023 on Orbitz
Very clean and staff is amazingly courteous and accommodating
by A verified traveler from San Antonio
Posted 15 Jul 2023
by A verified traveler
Posted 10 Jul 2023 on Hotels
by A verified traveler
Solo trip
Posted 12 Jun 2023 on HotelsIt was a good short stay with them. Staffs are accomodating and the room is clean. Had some minor issues but they took care of it urgently. Will stay again here.
