Ratings based on 39 Verified Reviews
3.0 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2020 on Hotels
Comment from Hotel Management
7 Oct 2020 by Cebu Courtyard , Hotel Management
Thank you for your review!
by A verified traveler
Posted 9 Feb 2020 on Hotels
The bathrooms are really old and disgusting. We had to change rooms in the middle of our stay and the breakfast is really nothing to look forward to.
BUT next to this hotel it’s a really nice vegan cafe that has amazing breakfast and food!
Ok location and close to the beach where you can find a lot of nice restaurants.
Comment from Hotel Management
27 Feb 2020 by Cebu Courtyard, Hotel Management
Dear Sir,
Thank you for your review. We will try our best to improve our services for future improvements.
by A verified traveler
Posted 15 Jan 2020 on Hotels
Comment from Hotel Management
8 Feb 2020 by CEBU COURTYARD , Hotel Management
THANK YOU!
by A verified traveler
Posted 28 Dec 2019
We stayed here as we arrived in Cebu on a late flight and wanted to stay close to the airport for convenience sake.
It was extremely disappointing and not at all comfortable.
The room was dirty, the bed sheets stained and the bathroom had a terrible smell.
Everything in the room was old, rundown or broken. The air-conditioner was so loud that we couldn't sleep with it on, so the room was very hot and stuffy.
Comment from Hotel Management
11 Jan 2020 by Cebu Courtyard, Hotel Management
Dear Guest,
We apologize for any inconvenience this may have caused you. Rest assured, this will be discussed with out team to make sure we make some improvements for a better customer service in the future.
by A verified traveler
So convenient for the airport but thats all
Posted 15 Dec 2019 on HotelsVery rude and lazy staff. Our room wasnt ready until 4 but check in was at 2. Theres a ton of food and a supermarket literally across the street so its so it was very convenient. Its worth just staying the night for a hassle free airport. The rooms smelled smokey but there was a good shower and bathroom and AC. Worth the price for convenience but dont expect much
Comment from Hotel Management
17 Dec 2019 by Cebu Courtyard , Hotel Management
Thank you for your review. We will take note of all your concerns.
by A verified traveler
Traveller
Posted 15 Sep 2019 on HotelsMy stay in Cebu Courtyard was nice. The bed is comfortable and the room is clean including the comfort room. I would recommend to have at least an elevator. Our room was in 4th floor and each of us (3 person) was carrying our 7 kilos baggage and one 20kgs of luggage. It's very difficult to go up with just the stairs. Thanks for the great service though.
Comment from Hotel Management
16 Sep 2019 by Cebu Courtyard, Hotel Management
Hi Ms. Karra,
Thank you for your review! We are currently working on the elevator. We hope to see you again on your next stay!
by A verified traveler
Posted 4 May 2019
Comment from Hotel Management
18 May 2019 by Cebu Courtyard , Hotel Management
Thank you for your review! We would like to hear more on areas we can improve in!
by A verified traveler
Posted 22 Apr 2019 on Hotels
Comment from Hotel Management
23 Apr 2019 by Cebu Courtyard , Hotel Management
Thank you for your review! We're glad you enjoyed your stay!
by A verified traveler from Sioux City Iowa
Posted 1 Apr 2019 on Travelocity
Every thing was okay with the hotel property there
Comment from Hotel Management
2 Apr 2019 by Cebu Courtyard , Hotel Management
Thank you for your review.
by A verified traveler
Posted 24 Feb 2019
Near the supermarket
The facilities are terrible and the sink are disgusting
No daily housekeeping to check the needs of the guests
Comment from Hotel Management
27 Feb 2019 by Cebu Courtyard , Hotel Management
HI Maam/ Sir,
Housekeeping is available upon request and is free of charge.
