Ratings based on 414 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
The property is very clean , very private , very safe , upgraded and beautiful.
by A verified traveler
Posted 18 Aug 2024 on Hotels
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 9 Jun 2024
Awesome
by A verified traveler
Helpful
Posted 3 Feb 2024 on HotelsI booked 2 nights initially to see if I liked the area. I booked a standard room but was very disappointed with the mould odour as I entered. I rang reception and explained about the mould and I needed another cleaner smelling room. I was taken to 2 others on the same floor but all smelt of mould. And I explained this was detrimental to my health. I was then shown a room a few floors higher and I accepted this room. All staff members I dealt with were very courteous and pleasant and they were happy that they could help find the right room for me. I ended up extending my stay by another 4 nights. I mostly ate at the restaurant downstairs which was ok. Definitely choose an ocean view room on the upper level.
by A verified traveler from Conway
Posted 23 Jan 2024
The Internet was fast and reliable, which I needed for work. All staff were smiley and very friendly
by A verified traveler
Posted 15 Jan 2024
by A verified traveler
Posted 29 Nov 2023
by A verified traveler
Posted 26 Aug 2023 on Orbitz
H was good experance
by A verified traveler
Posted 22 Aug 2023
Our Stay at BE was a mixed bag. Overall staff was very friendly. Randy and Isha made us feel very welcome on our first night! Went downhill from there. We paid for 2 rooms and were promised breakfast. On our second morning a staff member confronted my wife that our 15 year old daughter would have to pay 350 pesos to eat. Very tacky. They charged us 250 pesos when we could not find our second room key! Lots of nickel and diming at this place. Did not feel good. Pool was nice. Lifeguard was super friendly. It is an average resort. Needs to be more customer friendly though around all the extra costs!
