Ratings based on 233 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Middleton
Posted 9 Nov 2024
Very limited dining options
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 16 Jul 2024
Staff members are nice and flexible.
Comment from Hotel Management
18 Aug 2024 by Divayn, Hotel Management
Thank you for your positive feedback. We do appreciate. Hope to see you next time.
by A verified traveler
Posted 14 Jul 2024
I really liked staying here. The rooms and surrounds are okay but the staff make this hotel really great. I stayed here for 2 weeks.
I asked the cook, Sarah, to make my cornsilog in a slightly different way and she made it exactly how I described it.
One morning she wasn't there and I was worried that I would need to explain again. Turns out that she had told all the other cooks how I like it so they knew how to make it without me having to explain it again. 😍
The masseuse is excellent - experienced and skillful!
The front desk is superbly helpful. I wished to try taking a jeepney so Divayn explained what to say and how to pay. She even drew a map! 👍👍
All the staff always greet you with a smile and always try smooth and bumps I encountered.
Some rooms are in an unfortunate place where it can be a bit noisy from all the construction etc going on outside.
It is outside the hotel's control but the staff are great so I would stay here again.
Comment from Hotel Management
14 Jul 2024 by Divayn, Hotel Management
Hello, we just received your positive feedback. We are glad that you're satisfied staying here for weeks. All staff were happy about this. Enjoy the rest of the days with your special person.
by A verified traveler
Posted 8 Jul 2024
Very nice and friendly service. Always helpful. Wifi was not good. The restaurant on site was good, but limited selections.
Comment from Hotel Management
14 Jul 2024 by Divayn, Hotel Management
Hello, thank you for your positive feedback. Hope to see you next time.
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
6 Jun 2024 by Divayn, Hotel Management
Thank you for choosing Aozora Seaside Mactan! See you again soon.
by A verified traveler
Posted 12 May 2024
I would definitely recommend to my friends, relatives and Family, the place was very beautiful, overlooking and spacious at the same time...
Comment from Hotel Management
13 May 2024 by Divayn, Hotel Management
Hello, good day ma'am. It was great to have you here at our hotel. Hoping to see you soon.
by A verified traveler
Relaxing weekend stay
Posted 7 Apr 2024 on HotelsWe had a relaxing stay at this resort. No frills but everything went well. We liked how plated breakfast with a touch of hot soup before the main dish arrives. Over all a nice place to getsome sun and sea air.
Comment from Hotel Management
22 Apr 2024 by Divayn, Hotel Management
Hello! Thank you for your positive feedback. We are glad that you enjoyed your stay here. We are hoping to see you again soon.
by A verified traveler from Jersey city
Posted 28 Mar 2024
Jay and Raymond and the rest of the staff were extremely helpful, friendly and professional
Comment from Hotel Management
7 Apr 2024 by Divayn, Hotel Management
Thank you for the heart warming feedback Mr. Ross, well appreciated. Hoping to see you again soon.
by A verified traveler from Las Vegas
Posted 8 Jan 2024
No beach and we were so disappointed. Pool is dirty. Never got the chance to use. No nearby beach that we can visit. No nearby restaurants. We lived off through Grab food delivery. Food and services in the restaurant was good but the property obviously needs cleaning and update. The carpet in the hallway stink.
Comment from Hotel Management
2 Mar 2024 by Divayn, Hotel Management
Hello, good day! Thank you for sending us your complain. We did a renovation last January 23 up to February 1, 2024. This is well noted ma'am. We will do our best to improve our hotel and resort. And hoping to see you soon.
