Ratings based on 767 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
Excellent
Comment from Hotel Management
26 Sep 2024 by Pedro , Hotel Management
Dear Ronald, Thank you so much for your kind review! We’re thrilled to hear you enjoyed your stay and truly appreciate your feedback. We look forward to welcoming you back soon!
by A verified traveler
Posted 22 Sep 2024
Wow! This hotel surpassed our expectations in every way. Staff was wonderful, the property was beautiful and we felt truly pampered. The room with garden view was large and beautiful and the bathroom was really nice with one of the best showers we have encountered away from home
Comment from Hotel Management
23 Sep 2024 by Pedro , Hotel Management
Dear Lorraine,Dear Guest,Thank you for taking the time to share your feedback with us. We truly value your input as it helps us improve our services. We hope to have the opportunity to welcome you again in the future.Kind regards,
by A verified traveler from st lazare
Posted 19 Sep 2024
Comment from Hotel Management
19 Sep 2024 by Pedro , Hotel Management
Dear Scott,Thank you for sharing your feedback with us. We greatly value your opinion, as it helps us continue to enhance our services.
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
19 Sep 2024 by Pedro , Hotel Management
Dear Megan,Thank you for sharing your feedback with us. We greatly value your opinion, as it helps us continue to enhance our services.
by A verified traveler
Posted 18 Sep 2024
Great location and great service!
Comment from Hotel Management
18 Sep 2024 by Pedro , Hotel Management
Dear Erin,Thank you for taking the time to share your feedback with us. We truly value your input as it helps us improve our services. We hope to have the opportunity to welcome you again in the future.
by A verified traveler from Naples
Posted 16 Sep 2024
Everything
Comment from Hotel Management
18 Sep 2024 by Pedro , Hotel Management
Dear Victoria,Thank you for taking the time to share your feedback with us. We truly value your input as it helps us improve our services. We hope to have the opportunity to welcome you again in the future.
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Pedro , Hotel Management
Dear Emily,Thank you for taking the time to share your feedback with us. We hope to have the opportunity to welcome you again in the future.
by A verified traveler
Posted 12 Sep 2024
Amazing!
Comment from Hotel Management
12 Sep 2024 by Pedro , Hotel Management
Dear Elena, Thank you for sharing your feedback with us. We greatly value your opinion, as it helps us continue to enhance our services.
by A verified traveler
Posted 11 Sep 2024
My wife and I really enjoyed our stay at the Olissippo Palace Hotel. I strongly recommend it for a visit to Lisbon. The breakfast buffet in the morning is excellent. I am on a gluten-free diet and they were very accommodating. They brought a wonderful basket of two different breads and a fresh lemon poppyseed muffin. They will make any sort of breakfast coffee for you and custom omelets in addition to the buffet.
When touring gets tiring, taking a break for a day at the pool is great. They have pool-side food and drink services, a nice bar and some regular restaurant tables under umbrellas for folks who are not interested in swimming. If you require warm water for a swim like my wife, the indoor pool is kept a bit warmer.
We enjoyed visiting the bar by the lobby in the evening and listening to the piano player. They bring some nice snacks with the drinks. After dinner, we went back for digestifs. They brought some cookies rather than salty snacks. I mentioned that I was on a special diet and the waiter rushed to the restaurant for some gluten-free cookies.
The concierge arranged reservations for three different restaurants during our trip. All were very good and two of them were a short walk from the hotel.
After my visit, I left something in my room by mistake. I called the concierge, and he immediately tracked it down and arranged for it to be mailed to me on the other side of the world.
Again, I strongly recommend this hotel.
Comment from Hotel Management
12 Sep 2024 by Pedro , Hotel Management
Dear David,Thank you so much for your kind and thoughtful message. We are truly delighted to hear that you and your wife had such a memorable stay at the Lapa Palace. Your compliments mean the world to us.It was our pleasure to host you, and we sincerely hope to welcome you back on your next trip to Lisbon and provide you with another exceptional experience.Warm regards,
by A verified traveler
Posted 5 Jul 2024
Just Amazing.
Comment from Hotel Management
7 Jul 2024 by Pedro , Hotel Management
Dear António,Thank you for your kind words! We're thrilled to hear that you had a wonderful stay and enjoyed our property. We look forward to welcoming you back soon!
