Ratings based on 253 Verified Reviews

3.6 out of 5
83% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 9 Sep 2024
Hotel was clean and comfortable. Great location for me as a base to explore the region. Staff were friendly and helpful, however, breakfast options were a little limited. But apart from that, thumbs up from me
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Comfortable for the price

Posted 7 Aug 2024 on Hotels
Tea and coffee making facilities in the room. Good breakfast. Comfortable bed. Clean bathroom.
4 out of 5
by A verified traveler

Needs better staffing!

Posted 23 Jul 2024 on Hotels
Excellent value and ideal location for The 33rd Ciruit Historique de Laon weekend event. Hotel was full but only had one young lady trying to manage everything each morning. Check-in/ out, refilling buffet breakfast and clearing tables. She did the best she could often running back and forth and should commended. This is a criticism of the management of this hotel NOT the young lady.
5 out of 5
by A verified traveler

Posted 12 May 2024
Quiet
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 May 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Feb 2024 on Hotels
4 out of 5
by A verified traveler

Posted 2 Feb 2024 on Hotels
As usual , a very good stay . One minor complaint - I requested a specific room ( no 33 ) well in advance of my stay , but it had not been reserved for me I stayed in R 32 instead ( which as it happens was also fine ) I shall request R 32 in a months time , when I do please have it available !! Thank you ( ps your receptionist was very helpful ) Trevor Hartley +44(0) 7970131922
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2023 on Hotels