Ratings based on 55 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 11 Jul 2024
The property overall was very nice. However, even if you request and receive a non-smoking room guests are permitted to smoke on your floor. There are ashtrays near the elevator that are used. The smoke smell will certainly leak into your room a bit.
We paid for the breakfast through our Expedia booking upfront. However, every morning at the breakfast I was the only one out of our large travel group of 31 (who are mainly of Chinese origin but not living in China) who got hassled every morning to pay. I couldn’t help, but wonder if it was because I am only part Chinese and don’t present as Asian to most. The last breakfast was quite embarrassing in the way that I was treated. But that said we had a really good experience with our room service person for dinner one night. Also, we had hot pot one evening in the hotel restaurant, which we enjoyed and were told we were going to be given a small discount for a reason I am not sure of.
I probably would not stay here again given the smoke smell, the distance from night markets, and the breakfast hassle every morning to double pay.
by A verified traveler
Posted 23 Apr 2024
Lanzhou is the land of smokers and the hotel does little to control people who choose to smoke in the lobby, the elevators, the rooms. Great hotel but just can’t get away from the smoke.
by A verified traveler
Posted 3 Sep 2023
by A verified traveler
Great Stay
Posted 15 Oct 2020 on HotelsDelightful staff, great breakfast and good facilities.A comfortable stay with a great location.
by A verified traveler
Posted 22 Nov 2019
by A verified traveler from Bayamón, Puerto Rico
Good choice to make!!
Posted 7 Oct 2019 on Hotelsby A verified traveler from Bayamón, Puerto Rico
It's a good choice to make!!
Posted 7 Oct 2019 on HotelsEven when the hotel is not new, it has an excelent service, good food, beautiful rooms, great beds! I honestly recommend it!!
by A verified traveler
Posted 18 Nov 2018 on Hotels
Recommended
for Everyoneby A verified traveler
Posted 12 Feb 2018
Nice stay at this hotel. Located at the heart of the city. Nice breakfast, friendly staff.
