Ratings based on 231 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Best ever apartments in Puerto del Carmen. We will be back.
5 out of 5
by A verified traveler

Unbeatable in every way

Posted 31 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 23 Aug 2024
Just needs more poolside sunbeds everthing else is excellent
5 out of 5
by A verified traveler

Great apartment, well located

Posted 7 Aug 2024 on Hotels
Spacious well equipped apartment. Supermarket within easy walking distance. Pool area great. On a steep hill but entrances to property allow step access instead of the hill. Staff at reception excellent, really helpful at all times. Only downside is the smell of the drains but that seems to be prevalent in most resorts.
4 out of 5
by A verified traveler

Posted 9 Jun 2024
Nice pool, great view, location close to beach
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jan 2024 on Hotels
4 out of 5
by A verified traveler

Nice hotel BUT

Posted 7 Jan 2024 on Hotels
We stayed for a couple of nights on New Year's Eve and the hotel is fine, clean with friendly staff, with 3 separate areas with loads of sun beds to sit and enjoy the sun. We didn't eat here as a couple of minutes down the hill are all the restaurants and bars where two breakfasts were €17, it's a perfect location but it's situated on heart attack hill if you know the area. Our apartment was fine clean and modern with loads of room BUT it was 100 yards down the steepest hill in PDC, holding onto the cases was a major obstacle then lifting them up 3 flights of stairs was really hard work. There's no lifts at all. Ensure you get a pool side room or you're in for a tricky ride. But in leaving you had the final kick in the minerals of pushing your cases up to reception to check out. There is a luggage room to store your cases while we spent the day by the pool before our taxi over to Playa Blanca. Overall a very nice hotel in a great location for the main strip.
5 out of 5
by A verified traveler

Great location

Posted 28 Dec 2023 on Hotels
Love this hotel, apartment is comfortable, modern and contains all you need. Lovely big king size bed. Pool area is heaven, so peaceful and wonderful view's. Only drawbacks were, our room was next to the street, and theres alot of noise often from the recycling bottles banks. In 4 days, cleaning only happened once. They changed the towels, made the bed, but didn't actually do any cleaning The location is great for old and new town and we probably wouldn't stay anywhere else other than here next time we come puerto del carmen.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2023 on Hotels
3 out of 5
by A verified traveler

Posted 5 Dec 2023
Was an ok stay but I wouldn't recommend this hotel. Our balcony door leaked the first night and we had to use a towel to block the rain. We also couldn't leave food open on the kitchen counter as there were loads of ants which got into anything we left on the side. We could also hear everything going on in the apartment next door. Please also note that WiFi access is not included and you are charged an additional fee if you want to use WiFi.