Ratings based on 306 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
Lovely quiet resort very clean, high standard and had a great stay. Hotel let us use the pool for the whole day after checking out - very impressed - would recommend.
Comment from Hotel Management
6 Oct 2024 by Director Relaciones Públicas, Hotel Management
Thank you very much for your lovely comments!
by A verified traveler
Posted 3 Oct 2024
Good location and an easy walk to the centre. Staff are very friendly, service excellent. Nice and peaceful around the pool. Definitely recommend an adult only property.
Comment from Hotel Management
3 Oct 2024 by Director Relaciones Públicas, Hotel Management
Thanks for your review!
by A verified traveler
Posted 30 May 2024 on Hotels
Comment from Hotel Management
31 May 2024 by Director Relaciones Públicas, Hotel Management
Muchas gracias
by A verified traveler
Little gem
Posted 18 May 2024 on HotelsGreat place to stay
Comment from Hotel Management
31 May 2024 by Director Relaciones Públicas, Hotel Management
Thank you very much
by A verified traveler
Posted 21 Jan 2024 on Hotels
by A verified traveler
Way too hot with no AC
Posted 1 Jul 2023 on HotelsIt was hot and stuffy, no A/C and no fans in the room. I had no sleep and had to have cold showers in the middle of the night to try and keep cool. Glad i was only there one night, or i would have checked out the next day anyway.
Comment from Hotel Management
2 Jul 2023 by Director Relaciones Públicas, Hotel Management
Hey,Sorry for hearing this negative review.You can hire fans in the reception.Kind regardsReception
by A verified traveler
Great stay
Posted 10 Jun 2023 on HotelsAmazing relaxing stay, highly recommend!
Breakfast was great a lot of variety, serenity area was also so worth it and peaceful! Entertainment at night was good, only downside was no late check out available
Comment from Hotel Management
17 Jun 2023 by Director Relaciones Públicas, Hotel Management
Hello Collette, many thanks for your review!Unfortunately, late checkout is a service strictly under availability, during the high season is very difficult to get one. Kind regards
by A verified traveler
Posted 16 May 2023
Air conditioning missing. Very hot nights.
Comment from Hotel Management
17 Jun 2023 by Director Relaciones Públicas, Hotel Management
Hello Jakub, thanks for your comment, it helps us to improve. Best regards
by A verified traveler from Cockermouth
Posted 27 Feb 2023
The apartment are a little dated in the original block, they do need to be refurbished. That said it was clean and comfortable. The bedroom was too small, only one bedside cabinet and had to climb over beds to open wardrobe.
The breakfast was great value and good quality.
Overall a pleasant hotel that if refurbished would be great.
by A verified traveler
Posted 12 Jan 2023 on Hotels
Was very pleasant and peaceful in serenity part plenty of sun beds downside we had no sun on our balcony at any point of the day.
