Ratings based on 311 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Friendly helpful staff. Efficient. Excellent quality, variety, and quantity of food at buffet.
Comment from Hotel Management
7 Nov 2024 by Bentejui, Hotel Management
Dear Kevin,Thank you for your kind review! We're thrilled to hear you had a positive experience with our friendly and helpful staff, as well as our efficient service. It's wonderful that you enjoyed the variety, quality, and quantity of food at the buffet. We look forward to welcoming you back soon!Best regards,Bentejui ArtilesAssistance manager
by A verified traveler
Posted 25 Sep 2024 on Hotels
Comment from Hotel Management
8 Oct 2024 by Bentejui, Hotel Management
Dear Andrew,Thank you very much for rating your experience with us.We would love to know the reason for your rating so that we can analyse the causes and take corrective action where appropriate.Kind regards from the team at our H10 Suites Lanzarote Gardens.Yours sincerely,Bentejui ArtilesAssistant manager
by A verified traveler
Posted 10 Sep 2024
Nice hotel with excellent staff.
Comment from Hotel Management
11 Sep 2024 by Bentejui, Hotel Management
Dear Oli, First of all I wanted to thank you for taking the time to share your experience regarding your last stay in our hotel and for choosing the H10 Suites Lanzarote Gardens for your holidays in Lanzarote.It is a pleasure for us to know that you enjoyed your stay and that you felt very welcomed.We all do hope to welcome you back soon for another fantastic holiday.Kind regards,Bentejui Artiles
by A verified traveler
Posted 3 Sep 2024
A great property in a lovely area. Hotel is perfect for families and so accommodating for anyone with additional needs. So much in walking distance from the hotel.
Comment from Hotel Management
11 Sep 2024 by Bentejui, Hotel Management
Dear Gemma Ann, Thank you for choosing the H10 Suites Lanzarote Gardens for your lodging needs.Your compliments are appreciated and have been shared with our amazing team members. We take pride in providing the best hospitality to our guests, so it's great to see our efforts acknowledged. Thanks so much for being our guest and we hope you will be back again soon for another exceptional experience!Best regards,Bentejui Artiles
by A verified traveler
Posted 22 Aug 2024
Comment from Hotel Management
25 Aug 2024 by Bentejui, Hotel Management
Dear Bethany, First of all thank you very much for choosing the H10 Suites Lanzarote Gardens.From me and all the staff, we do hope to welcome you back soon for another fantastic stay.Kind regards,Bentejui Artiles
by A verified traveler
Posted 14 May 2024
Great for kids. Entertainment is on every night. Great kids activities. Al round fun filled place for families
Comment from Hotel Management
15 May 2024 by Bentejui, Hotel Management
Dear guest, First of all thank you very much for choosing the H10 Suites Lanzarote Gardens for your holidays in Lanzarote and for taking the time to write such a beautiful review.As family hotel we are always very happy to know that our little guests are having a great time. We put a lot of effort to create fantastic moments for everybody and it is always satisfying to know that our guests are happy.We all hope to welcome you all back soon again,Kind regards,Bentejui Artiles
by A verified traveler
Posted 22 Mar 2024
My parents and 13 month old daughter had a really enjoyable stay here in March 24. They said the staff were friendly and the resort had a great range of play areas, swimming pools and activities for young children.
It would have been nice to have a greater variety of vegetarian proteins at dinner, but they said the food was pretty good all in all.
Comment from Hotel Management
23 Mar 2024 by Bentejui, Hotel Management
Dear Samantha, First of all thank you very much for choosing the H10 Suites Lanzarote Gardens for your holidays in Lanzarote and for taking the time to write such a beautiful review.Our first aim is to create fantastic holidays and knowing that you enjoyed your stay is very satisfactory for us.From me and all the staff, we hope to welcome you back soon for another fantastic stay.Kind regards,Bentejui Artiles
by A verified traveler
Posted 15 Feb 2024
Only one thing we need to mention that the room is not clean. Overall is good
Comment from Hotel Management
19 Feb 2024 by Bentejui, Hotel Management
Dear Kit man, First of all thank you very much for choosing the H10 Suites Lanzarote Gardens for your holidays in Lanzarote and for taking the time to write such a beautiful review.As a family hotel we are always very happy to know that our little guests are having a great time. We put a lot of effort into creating fantastic moments for everybody and it is always satisfying to know that our guests are happy. Our goal is to make our guests’ experience as relaxing and fun as possible and we are pleased to know our staff and animation team made it happen.On the other hand, thank you so much for all the comments, this gives us a good opportunity to introduce corrective measures, and therefore the head of the department concerned has been informed. We all hope to welcome you all back soon again,Kind regards,Bentejui Artiles
by A verified traveler
Posted 25 Nov 2023
by A verified traveler
Excellent family hotel.
Posted 13 Jul 2023 on HotelsWe had a lovely stay at Lanzarote gardens. Everything was excellent from the facilities to the very friendly staff.
Comment from Hotel Management
3 Aug 2023 by Bentejui, Hotel Management
Dear Stuart, First of all thank you very much for choosing the H10 Suites Lanzarote Gardens for your holidays in Lanzarote and for taking the time to write such a beautiful review.Our first aim is to create fantastic holidays and knowing that you enjoyed your stay is very satisfactory for us.From me and all the staff, we hope to welcome you back soon for another fantastic stay.Kind regards,Bentejui Artiles
