Ratings based on 29 Verified Reviews

4.0 out of 5
71% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Tahiche

Posted 8 Oct 2019
It was just ok nothing special Food was average As were most of the staff
Comment from Hotel Management
9 Oct 2019 by Lanzarote.Direccion, Hotel Management
Dear Mrs Anonymous, We are very thankful for your time writing to us and evaluating our services in the hotel. It is nice to see that you have been very satisfied and found everything well in our hotel and that you have enjoyed a lot the hotel facilities. Best regards and sunny greetings from Playa Blanca, Thomas Lause General Manager ELBA Lanzarote Royal Village Resort**** & ELBA Premium Suites****
5 out of 5
by A verified traveler

Posted 19 Jun 2019 on Hotels
Comment from Hotel Management
2 Jul 2019 by LanzaroteDireccion, Hotel Management
Dear Mr. Craig, thank you for finding time to share your review about the ELBA Lanzarote Royal Village Resort**** & ELBA Premium Suites****. All the best wishes from all of us from Lanzarote, Thomas Lause General Manager Elba Lanzarote Royal Village Resort**** & Elba Premium Suites****
4 out of 5
by A verified traveler

Posted 14 Apr 2019
Nice hotel complex, with good facilities, food was buffet style and of good quality. We stayed in adults only area which was nice and quiet.
Comment from Hotel Management
15 Apr 2019 by LanzaroteDireccion, Hotel Management
Dear Mr. or Mrs. Anonymous, We are very thankful for your time writing to us and evaluating our services in the hotel. It is nice to see that you have been very satisfied and found everything well in our hotel and that you have enjoyed a lot the hotel facilities. We all hope to see you again for a second time in the ELBA Lanzarote Royal Village Resort****. Best regards and sunny greetings from Playa Blanca Thomas Lause General Manager ELBA Lanzarote Royal Village Resort**** & ELBA Premium Suites****
5 out of 5
by A verified traveler

Posted 8 Apr 2019 on Ebookers
lovely place lovely holiday , will be going back xxx
Comment from Hotel Management
9 Apr 2019 by LanzaroteDireccion, Hotel Management
Dear Anonymous, We are very thankful for your time writing to us and evaluating our services in the hotel. It is nice to see that you have been very satisfied and found everything well in our hotel and that you have enjoyed a lot the hotel facilities. We all hope to see you again for a second time in the ELBA Lanzarote Royal Village Resort****. Best regards and sunny greetings from Playa Blanca Thomas Lause General Manager ELBA Lanzarote Royal Village Resort**** & ELBA Premium Suites****
5 out of 5
by A verified traveler

Posted 18 Mar 2019
Loved the suites and how they were laid out across the property, very praceful but close to the facities too. Also loved having the option of adult only premium areas as well as all the other facities. All the staff were superb, special shout out to Anna Paula and Esther at the pool bar who were fantastic.
Comment from Hotel Management
1 Apr 2019 by LanzaroteDireccion, Hotel Management
Dear Mr Anonymous, We are very thankful for your time writing to us and evaluating our services in the hotel. It is nice to see that you have been very satisfied and found everything well in our hotel and that you have enjoyed a lot the hotel facilities. We all hope to see you again for a second time in the ELBA Lanzarote Royal Village Resort****. Best regards and sunny greetings from Playa Blanca Thomas Lause General Manager ELBA Lanzarote Royal Village Resort**** & ELBA Premium Suites****
2 out of 5
by A verified traveler

Posted 7 Mar 2019
Comment from Hotel Management
2 Apr 2019 by LanzaroteDireccion, Hotel Management
Dear Mr. Anonymous, We are very thankful for your time writing to us and evaluating our services in the hotel. It is nice to see that you have been very satisfied and found everything well in our hotel and that you have enjoyed a lot the hotel facilities. We all hope to see you again for a second time in the ELBA Lanzarote Royal Village Resort****. Best regards and sunny greetings from Playa Blanca Thomas Lause General Manager ELBA Lanzarote Royal Village Resort**** & ELBA Premium Suites****
2 out of 5
by A verified traveler

Posted 7 Mar 2019
Comment from Hotel Management
2 Apr 2019 by LanzaroteDireccion, Hotel Management
Dear Mr. Anonymous, We are very thankful for your time writing to us and evaluating our services in the hotel. It is nice to see that you have been very satisfied and found everything well in our hotel and that you have enjoyed a lot the hotel facilities. We all hope to see you again for a second time in the ELBA Lanzarote Royal Village Resort****. Best regards and sunny greetings from Playa Blanca Thomas Lause General Manager ELBA Lanzarote Royal Village Resort**** & ELBA Premium Suites****
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 26 Aug 2018
Second time to go to this hotel. Had a fantastic time again. Facilities are excellant. Food was excellent. Entertainment was good.
Comment from Hotel Management
27 Aug 2018 by LanzaroteDireccion, Hotel Management
Dear Mr. Anonymous We are very thankful for your time writing to us and evaluating our services in the hotel. It is nice to see that you have been very satisfied and found everything well in our hotel and that you are enjoying a lot the hotel facilities. Best regards and sunny greetings from Playa Blanca Thomas Lause General Manager ELBA Lanzarote Royal Village Resort & ELBA Premium Suites
4 out of 5
by A verified traveler

Posted 24 Aug 2018 on Hotels
The room was fantastic!!! We loved the adult area zones, the staff were super friendly! We did book all inclusive but as we only stayed 6 nights this did not include the 2 restaurants in the hotel. That was frustrating as it was not made clear when booking the all inclusive option.
Comment from Hotel Management
27 Aug 2018 by LanzaroteDireccion, Hotel Management
Dear Mrs Gemma, We are very thankful for your time writing to us and evaluating our services in the hotel. It is nice to see that you have been very satisfied and found everything well in our hotel and that you are enjoying a lot the hotel facilities. We are sorry to hear that you could not use both restaurants as the policy of the hotel permits a visit only one time in a seven days stay. Best regards and sunny greetings from Playa Blanca Thomas Lause General Manager ELBA Lanzarote Royal Village Resort & ELBA Premium Suites
4 out of 5
Recommended
for Everyone
by A verified traveler from Isle of Wight

Lovely peaceful hotel with Friendly Staff

Posted 28 Jul 2018
Pros: Staff, and decor.
Cons: Smoking to be prohibited in the Adult pool eating area. Dress code to be enforced in the restaurant. Comfortable seating in the Adult only restaurant.
Location: Shuttle bus provided to Playa Blanca with nice beach, and a short walk to lovely Papagaya beach.
This was our second stay this year at the Elba. We had a late arrival and staff had specially arranged for a late buffet for us. Reception staff are excellent, and we had champagne & chocolates in our room. We had asked if we could be near our suite we had in February and they were able to accommodate. Being further away from the main facilities it was very quiet and peaceful. We loved relaxing in the private terrace of the suite, which was generally clean but there were some previous occupants hair in the shower drain! It's a pity there are no drawers, but there is plenty of cupboard space for clothes. The hairdryer is in the bathroom which means a lot of standing for those of us with long hair. It's a shame the safe and nespresso pods cost extra. Breakfast is good and also lunch at the adults only pool. What a pity that smoking is permitted in this food area which marred it for us. Another shame is the plastic chairs in the Adults only restaurant. I notice that the children's restaurant had more comfortable chairs. Also the dress code was not enforced in the Restaurant, which is a shame. Evening food was variable, and with me as a Vegetarian and hubby not liking fish, eating some nights we struggled, but always found something. Overall, a lovely hotel with friendly accommodating staff. With a few changes could probably get 5*. We would definitely return.
Comment from Hotel Management
27 Aug 2018 by LanzaroteDireccion, Hotel Management
Dear Mr. J. We are very thankful for your time writing to us and evaluating our services in the hotel. It is nice to see that you have been very satisfied and found everything well in our hotel and that you are enjoying a lot the hotel facilities. Best regards and sunny greetings from Playa Blanca See you for a 3rd time Thomas Lause General Manager ELBA Lanzarote Royal Village Resort & ELBA Premium Suites
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